Selling my house from day 1. First time selling, Karen was incredibly easy to talk to and so friendly and down to earth. She gave an estimate of an expected price and in the end far exceeded that goal. Also when needed she is very stern and her proffesional approach is second to none. There was a time selling our house that we needed her to be firm and truly showed us what she was capable of and in the most professional way. Dealing with large groups of people at opens she excels in her people skills. If Karen says She will sell your house ..She will. Dont waste your time with anyone else. I could write another hundred things about how nice a person and more commendations for her sale of our house. Thank you SO much Karen!! 👌 Mischa & Nat

She was very good to approach for advice she was always on time she was very professional in her dealing with me and the buyers she came across as neat and tidy I would recommend her to my friends and relatives

Karen always made us feel comfortable. She was amazing in obtaining the right price for our property always kept us in the loop. Highly recommend her services

Having sold and bought a lot of realestate, especially over the last seven years we found Karen and her dealings questionable and found her to be inexperienced in this price point. It was very difficult to access the property and there was quite a rushed in / out approach. This property is 515sqm of living, it’s very hard to view everything in half an hour. Calls to Karen wouldn’t be answered, the response; always suggesting ‘out of range’ and responses were given back via txt. Leading up to settlement, there was no option for inspection as per our request, which resulted in disaster upon receiving the keys. The major storm that ripped through this area and our concerns about the property were advised back from Karen with no damage to the property, however the pool, which we only noticed a week after moving in has damages to it, along with the paving and the fibreglass coating which is currently still to this day (June 23) in an insurance review. Our conveyancer also had to be involved resulting in a skip bin being delivered to us which we then had to fill ourselves, full of personal affects being left behind. Karen’s response was that she had asked the question if everything was left appropriately and she just took word value. Karen then suggested afterwards ‘well you could have had a pre settlement inspection’ which has infuriated us as buyers. Karen literally wiped her hands of the sale the minute it was sold. If you are purchasing from Karen, I would suggest you question everything in relation to the property, use your rights as a buyer for inspections / concerns, involve your conveyancer if required. Document everything. We are so lucky we love our property and that has overcome all of the negative encounters

After being in our home for 46+ years this was an extremely daunting process for us. From our first interaction with Karen to our last, she was so comforting and knowledgeable. We never felt pressured to do anything that we weren’t comfortable with and trusted her expertise to get us the best outcome possible. What you see is what you get and we would not hesitate in recommending her to anyone needing an agent.

Karen facilitated a very quick sale for a price above our expectation. Thanks so much Karen!

It was a great experience working with Karen to sell our home. Right from the start, Karen was communicative, authentic and showed initiative around her choices that lead to the very successful sale of our home. During such a stressful time, it was so lovely to feel confident that our Agent was moving us forward in the right direction and be able to share a laugh along the way. Karen is so direct and honest and it was so appreciated that she went above and beyond for us and came through with a very impressive result! Absolutely recommend this savvy market expert to any friends and family embarking on this journey. It was a pleasure working with you Karen.

This is the second time Karen has sold my home. I cannot speak highly enough of her warmth, kindness and down to earth approach. So grateful 😁😁

Great communication. Very knowledgeable about the local area. Friendly & always helpful. Highly recommend

Karen was very confident of the market and got the result we were looking for

Karen impressed me through the introduction process to the property which we purchased. This continued with her clear and consistent communications through the negotiations, purchase contracting and pre-settlement phases. I am very happy to recommend Karen Heuer as a professional, articulate and clear-thinking estate agent. The longer settlement which we required was not an issue, and a small difference of perspective / opinion between us and the vendor was sensitively and successfully navigated by Karen.

Quick clean process. Karen kept me informed about the local market and what to expect. Her knowledge of the area was confirmed when our listing sold within the week. She was polite and courteous throughout.