Karen's profile

Karen's reviews

  4.9  
Karen has 380 reviewsacross 15 different locations, showing 12.
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Karen's qualities as told by our client reviews: great negotiation, honest, supportive, friendly, responsive, local expert, clear communication.
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Seller review
People first.
over 3 years ago
People first.

As an elderly widow, the prospect of selling, with all the legal requirements was very daunting. That was without the physical hard work, and the trauma of leaving behind so many wonderful memories . Karen was completely professional, but also understood all my concerns . From beginning to end, everything was explained so well, support given with so much care. She felt like a friend to me, but fully professional in getting the very best deal for me. What could have been a harrowing experience, was so easy, especially as the property was sold after three open houses!!

Buyer review
Very Positive First Home Buying Experience
over 3 years ago
Very Positive First Home Buying Experience

Karen and the team at Hayden have been excellent to deal with throughout our house hunting/buying journey. We always looked forward to property inspections when they held them because we knew we were dealing with honest, reliable people. Karen is very knowledgeable, friendly and transparent - which is a big relief in the current market. She made the process of purchasing our new property an easy and stress-free experience. We would definitely recommend working with Karen and the Hayden team.

Seller review
Highly Recommend!
over 3 years ago
Highly Recommend!

From Day 1 Karen was amazing to deal with! As first time sellers, we knew nothing. Karen was so knowledgeable about the area, other houses sold and the current market it just made our job easy! Karen always kept in contact with us, updating after every inspection and offering advice. We sold at the top end of our price range and couldn't be happier!! If you want someone local, knowledgeable and friendly - sign with Karen!

Seller review
Friendly & Professional
almost 4 years ago
Friendly & Professional

There’s a reason that Karen is one of the top selling agents in Leopold. Karen was extremely helpful, friendly & professional throughout the entire process which achieved a good outcome despite the current economic conditions.

Seller review
She's a god send
almost 4 years ago
She's a god send

Karen went above and beyond to help me with the sale of my property, walked me through everything step by step which made me feel extremely comfortable throughout the whole process. Karen worked tirelessly and brought multiple offers in for me and was always happy to discuss pros and cons of each offer. I can't no recommend Karen highly enough to anyone looking to sell there home!!!!

Seller review
A Review of The real estate agent Karen Purcell from Hayden Real Estate Leopold Office
almost 4 years ago
A Review of The real estate agent Karen Purcell from Hayden Real Estate Leopold Office

Karen was very professional in her approach to the sale of the property.she met with the family to provide us with valuable information on presentation of the house , administrative requirements and a general idea of repairs. She remained accessible for any queries we may have had and advised us on timeline and kept us constantly informed on the process of sale. She was encouraging and listened to our requests,e.g acceptance of vendors offers advising on the best price possible. It has been a pleasant and no stress experience with Karen and. The office staff in Leopold

Buyer review
Amazing Service
almost 4 years ago
Amazing Service

In comparison with other agents from Clifton Spring, Karen was excellent and I really appreciate her effort while working with me to land this property. Love your work Karen

Seller review
Bit of a rocky road. Got there in the end
almost 4 years ago
Bit of a rocky road. Got there in the end

Not my first rodeo when it comes to buying/selling property and definitely not one that needs there hand held along the way, in saying that communication was pretty bad boarder line none existent at times .there were a few moments I was left scratching my head after not getting a call back/update But the biggest thing to rub me the wrong way was when the buyers request for extension to obtain finance was relayed to me via a cold to the point email from conveyancer ( standard practice again been there done that) but to get not a single call, text or email from the agent your paying to relay that message on to you and zero contact a week + after . yeah not great! Super friendly and seem to be a genuinely nice person which is always a plus, however when your paying what is thousands of dollars to someone there is an expectation and mine fall short which is really a shame.

Buyer review
Purchase of investment property
almost 4 years ago
Purchase of investment property

Karen was fantastic in recognizing exactly what we were looking for in a property. Karen went above and beyond to get us through a property that had not even hit the market yet. We loved the property and had the pleasure of dealing with Karen all the way through to purchase. Karen was knowledgeable, honest and trustworthy throughout the dealings with the Vendor and ourselves. I would highly recommend Karen to anyone looking for a property to purchase or sell. We will be using Karen's services again hopefully in the near future.

Buyer review
Great experience.
almost 4 years ago
Great experience.

Karen was knowledgeable, professional and a pleasure to deal with.

Seller review
Excellent from start to finish
almost 4 years ago
Excellent from start to finish

Built and sold three houses in Leopold Karen’s approach advice and explanation of what was for us was a bit daunting her approach and advice was reassuring Karen’s knowledge on how to market and sell our home brilliant and the was better than we expected and we have a sold sign outside

Seller review
Professional, helpful and empathetic
almost 4 years ago
Professional, helpful and empathetic

Karen helped us to sell our home during rising interest rates and a Federal Election! She was available any time, and always professional. We appreciated her advice throughout the entire process, and she made sure we always knew what was happening. Thanks again Karen

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