Karen helped the reviewer sell this property

The McGrath Forest team: Professional, knowledgeable and supportive from start to finish

We recently our home in Killarney Heights with Karen Terry and Stephen Bock, helped by attentive support from sales associate Ashton Ellery, and we always felt we were in very capable hands. From our first meeting through to settlement, Karen, Stephen and Ashton were warm, approachable and highly professional -- as were the rest of their team (their marketing manager, Georgia; their office manager, Nina; and their other sales associate Andre). Karen and Stephen's knowledge of the local market was exceptional. They provided clear, well-informed advice and helped us understand the realities of a challenging and softening market without ever creating unnecessary pressure or unrealistic expectations. Their ability to manage our expectations with diplomacy, honesty and skill gave us confidence throughout the nine weeks the house was on the market. Communication was outstanding. We were kept informed every step of the way, with weekly Zoom meetings, timely updates, thoughtful advice and genuine responsiveness whenever we had questions or concerns. We always felt we knew exactly where things stood. Karen and Stephen's negotiation skills were equally impressive. They navigated complex discussions with confidence and professionalism, and ultimately achieved the sale of the house under difficult market conditions. What particularly stood out was the way they treated everyone involved in the process. Whether dealing with their colleagues, prospective buyers or our family, they were consistently courteous, respectful and genuinely pleasant. Their professionalism was matched by a warmth and authenticity that made what can be a stressful experience feel remarkably smooth. We would not hesitate to recommend Karen Terry and Stephen Bock to anyone looking to sell their property in the Killarney Heights/Forest area. They are an outstanding team whose expertise, integrity and commitment to their clients are second to none.