We have dealt with Karen on several occasions Her professional approach and helpfulness are the best we have experienced. She always acts in the best interest of her client and follow up and feedback are brilliant.

Karen was excellent from start to finish. She provided excellent service always answering calls and giving feedback in a timely manner no mater how trivial the enquiry was. Very happy with sale price and would recommend to anyone selling a property.

I recently purchased a house through Karen from Voglwalpole Estate Agents. The initial lead up to the sale and settlement was friendly, professional and pretty straightforward. At the final inspection, the vendors had moved out and left the place in an untidy condition and notable damage to the walls. I flagged these issues to Karen who assured me that the vendors had not finished yet and would have the property back to the original condition it was when I first inspected/signed the contract of sale. I trusted Karen to follow up these issues with the vendor and have them rectified for final settlement. Unfortunately this wasn’t the case. On the day of settlement I met with a colleague of Karen’s onsite, to be told that settlement had been postponed and that they would send me the key code to access the property once it was settled, as the colleague had other things to attend. When settlement finally occurred, I walked through the property to find the issues initially flagged with Karen had not been rectified, the place was dirty, the garden was messy, there were major tap leaks in the kitchen and laundry, plaster damaged walls and lots of rubbish had also been left behind. I messaged Karen straight away but unfortunately did not hear back from her for some time. I felt that as soon as settlement occurred, they turned their back and wanted nothing else to do with the matter at hand. I found this to be extremely unprofessional, with no duty of care on Karen’s behalf. Needless to say, extremely disappointing.

Karen is extremely professional and worked tirelessly to achieve a great result for the sale of our house. The process from start to finish was very smooth and Karen’s communication was excellent, keeping us informed every step of the way. I would happily recommend Karen as an agent for anyone wanting to sell their property.

Buying a house is never simple! Karen has excellent knowledge and was prompt, transparent and professional with us. She also managed unforeseen problems proactively, communicated well with us and was quick to resolve issues as they arose. We appreciated working with such an honest agent.

It was a pleasure doing business with Karen, she made the whole experience very manageable and stress free from our end. Thanks Karen!!

We have dealt with Karen since 2006 when she sold our family home in Warrenwood. Since then we have had the pleasure of dealing with her on 3 other occasions. The latest being an investment property in North Ringwood, as usual we found her to be outstanding with her knowledge of the area, the price and her communication and feedback, as expected she delivered with a strong sale. I have personally recommended Karen to my closes friends and suggest you must contact her if you are considering selling or buying. Eddie and Deb.

Karen has been very proactive and responsive in all interactions. It was a good experience to deal with Karen.

I could not have been happier with Voglwalpole, Karen’s professionalism, expertise and service levels were well beyond the highest of expectations. Super impressed the entire experience and couldn’t recommend more highly.

Karen is clearly an experienced Real Estate Agent, she worked hard to sell our property at a time when the market is clearly still at the lower end but trying to move upwards in places. Customers who demand the impossible must make life difficult. Karen has always been approachable, easy to talk to and willing to help at any time. Karen was always there when we needed answers to our questions, strongly recommend her and her business.

We found Karen to be professional, knowledgeable and fun to deal with. She sold the house in a reasonable time and go us a good price in what was slow market.

Karen was so helpful and made my experience as a first home buyer as painless as possible. I really appreciated how honest and straight with me she was - I didn't feel like I was 'playing the game' that I had felt with other agents. Extremely accommodating ad communicative and was always about getting things moving. Thanks Karen for your help throughout the process.