Kate was great in helping me buy my first place! Always happy to help with any of the questions I had prior and after the purchase, and always followed through with any of my inquiries. Thanks Kate for making it a pain free experience!

Dr. Emily Verstege Dr. Emily Verstege Following Unfollow Unlike 9 Comment 3 4 Write an article Friends of mine are selling their house. They have two children under six so you can imagine when their real estate agent suggested ‘popping in' at 6pm with the contracts for signing, my friend was pretty dubious. I mean, have you ever tried to have a conversation with someone who’s trying to placate a hungry toddler? It’s like trying to put socks on a crocodile: largely pointless, lots of snapping jaws and noise and your safety is legitimately under threat. My friend clarified the situation: “You know we’ve got kids, right?” The agent had it under control, “No sweat, I’ll bring dinner. What kind of pizza do the kids eat?” Deal. Done. This agent gets it. Of course, she stands to profit from the sale, but the simple act of understanding what she could do to make her clients' lives easier just elevated her from ruthless real estate agent to rockstar human being. And all it took was a five dollar margherita pizza. (With no cheese.) What are you doing to rockstar your customer experience? ___________________________________________________ Want happier customers? Stronger revenue growth? A competitive business? A cracking customer experience is the only way to future proof your business. Most of us know we should "do" customer experience, but just don't know where to start. Only by knowing how you're doing right now (and it's usually better than you think) can you amp up experience into the future.

There were no problems buying a house everything went smoothly the agents were friendly and accommodating.

Kate Lewis was a great help in buying the right Home Unit for me. I needed this, as I was shifting from my family home to a unit and had never done this before and felt out of my depth. She helped me to shift in so many ways, the most being to a place at ground level with an enclosed courtyard and established garden as I was 69 at the time and on my own. I wanted a place that was Pet Friendly and the Unit I have has this.

I would like to thank Kate Lewis for her incredibly professional and enthusiastic personality. Your initiative is greatly appreciated and I will not forget the part you played in securing our financial freedom. Kate phoned me after she had seen that my house had remained on the market for an extended period of time. I verbalised my frustrations in the legalities pertaining to why this was the case. Kate spoke to me and respectfully asked whether she could look into the case. I agreed. Kate called me back promptly with amazing news that we have no reason not to sell. We then listed the property and within a short period of time, we had recieved two offers. All above board and without the legal fuss, I even made a better profit than I had first anticipated. I'd probably still be stuck with the property, had it not been for Kate's phone call and eagerness to assist. Thank you Kate :)

Very professional, a bit hard to get hold of on the telephone initially, however this improved once offer made. Would recommend to others.

Thanks to Kate Lewis my property sold within days of being listed. Kate's knowledge, professionalism and down to earth nature made me feel confident and comfortable from our first discussion prior to listing. A few years ago I purchased the property through Kate and I was so impressed with her from a buyer's perspective that I immediately thought of her when it was time to sell. As a buyer and seller I can highly recommend Kate to anyone considering the property market. Basically Kate held my hand throughout the entire sales process and kept me up to date regularly.

Kate sold my house for more money than I wanted and in record time for a 30 day contract. Very pleased with all outcomes, very professional. Would and will always recommend Kate. Cheers Peter Selby.

Thanks Kate for your professional skills & the friendly way you conducted ever aspect of the sale of my property. The successful sale of the property in under 2 weeks was down to your marketing advice & negotiation skills. I look forward to using your expertise in the future

Kate made my sale and purchase go as smoothly as possible. Highly recommended!

Kate was so wonderful with the sale of our house and while we were looking for our new home. We recommend Kate very highly.