Very professional, the sale went quickly. Kate was in touch when anything needed to be done and was very helpful in detailing the process and connecting me with allied services.

Kate was my selling agent. She is professional and knowledgeable, and was available to answer my questions when they arose. Her goal to sell my property for the best price possible was evident when she presented me with her market research package and brought in the Chapman team of agents for backup and support. Her upbeat and positive personality style also contributed to relieve much of the stress involved in the whole process. Kate was well supported by the Chapmans office staff who were kind and friendly and prompt with correspondence. Thanks to all for a great result!

We were very happy with the service from Kate and the Chapman Team. Kate's market knowledge was great and ran a good strategy in a challenging market and ended up with an outcome we were happy with. Thanks Kate and the Chapman team.

Helpful, easy to work with, easy to rely on

Kate Was Great to Deal with and Couldn't Do Enough to Assist with our Purchase and helped us every step of the way. Very happy.

Kate has an incredible knowledge of the market and goes above and beyond for her clients. I can’t recommend Kate highly enough, she’s a strong ally to have in your corner.

Kate has a confident personality in sales and marketing, gave us very good advice in the sale process prior to marketing our home and and selling of our home in a very difficult market. I was very pleased with her professional attitude, dedication and information flow during the whole process. Kate has a very pleasant personally which certainly helped sell our home. Kate went above and beyond to help us with other aspects of our sale, like setting up for our garage sale and advice to settle us during a very stressful period when selling our home.

Kate was a pleasure to work with from start to finish. The buying process was seamless and she had both vendor and buyer interest at heart. Recommend Kate and her services.

Kate was excellent at keeping me informed in a friendly and easily understood manner. My property entered the market at a time when interest rates were undergoing an escalation not seen for decades. She set out her strategy for dealing with that market and kept me informed. I'd definitely recommend her as your future sales agent.

I partly chose Kate Spence due to her sales record in the past few months in my area and partly due to her personal style. Her sales record in comparison with others was good. She was honest and straightforward in dealings and ambitious for the price I might receive. I received the top of her sales price prediction which was more than my own estimate by quite a bit. And she went the extra mile to achieve this price. The agency staff all helpful, including Chris Rayner her colleague sales executive who was always available if Kate was tied up. They were both friendly, with senses of humour, and great to work with.

Kate is a very experienced and confident agent. She is very personable and made us feel at ease from the beginning, with the very big step of selling our home of 42 years. Kate had great communication with us and we felt ‘in the loop’ the whole time. She was always available to answer any questions or concerns that we had. We were confident she knew the market well and she worked hard with potential buyers to secure a purchase by a buyer who loves our home like we do. We felt in very good hands all the way through and her team at Chapmans, including their Concierge Service, made the sale trouble free. I can highly recommend Kate and the Chapmans team and we are very grateful that they made a daunting task seamless.

We dealt with Kate for some months before selling our home, during which time we improved the quality and presentation of our property. We took advice from Kate in setting our sale price, and in how we should improve our home, which is 100 years old. Kate was lovely to deal with. She kept us informed of what the market was doing, and what we needed to do to maximize our return on the sale. She is an excellent communicator, and kept us aware of the expectations of potential buyers right through the process. We used the agency's concierge service to employ contractors where necessary - most were excellent, prompt and reliable. Kate and our conveyancer kept our paperwork up to speed, and she ironed out a few glitches for us on the way. We were extremely happy with the whole process, and would recommend Kate without reservation to anyone in the Mountains who is looking at buying or selling their home.