My husband and I have purchased and sold about 25 properties over almost 3 decades. But we have never appointed a sales agent more than once until we met Katherine Yu a few years ago. Since selling our first property through Katherine, we have at last found someone whom we are comfortable with and who we can trust. It was the first time ever for us to feel confident that a sales agent is able to work for the vendor in many aspects. The whole sales process was the least stressful, compared to the earlier sales that we have experienced. The limitation of space here does not allow us to explain or demonstrate in completeness the way she operates and the various attributes that other sales agents lack, ie transparency, integrity, honesty, loyalty and more importantly, treating our property like her own. Through our experience, nothing seems to bother or upset Katherine too much. During the sale process, we changed from an auction campaign to private sale and then to sale by date. Katherine is gentle in nature, low-key in her sales approach but a quiet achiever. The final sale results speak for themselves. In general, many sales agents do make lots of promises in the beginning but fairly quickly tend to pressure vendors in a fairly aggressive manner to accept a much lower sale price. This review is in relation to the fantastic price that Katherine got for us in our second property with her. We have recently signed a Sale Contract & Vendor Statement for our third property with Katherine. For the benefit of vendors, it is a pity that there are not enough of sales agents like Katherine Yu. Besides her, we struggle to recommend other sales agents to family members and friends. Unfortunately for many vendors, they will not know of the sales process and/or the sales outcome until after the sales agency is appointed. As vendors, we are fortunate to have Katherine Yu as our sales agent and more importantly as a long-term friend, whom we are now able to recommend to others.

I’ve never had an auction experience before and this is my first time bidding. I believe it was great customer service, professional and knowledgeable given by Katherine Yu.

Katherine worked tirelessly for the sale of my property. Professional in her approach during the entire campaign, her continuous feedback and updates during the campaign helped us to work together towards a successful sale. Her pre- and post-sale service was outstanding; that gave me assurance that my interest was in very good hands. 100% satisfied and you will be too!

I am an overseas investor who has very little experience and knowledge in selling property in Australia . My apartment was managed by the residential agent recommended by the developer and by default I had entrusted the same agent to help to sell my property . I have received close to no feedback and nothing moving forward for the 5 months the apartment been listed under them. Frustrated with the lack of response, I turn to Katherine, who was recommended by my Singaporean friend who used her service when they firstly relocated from Singapore. Katherine has been very responsive, providing me with all the information of my apartment , the area and the market since day 1. She had also been diligently carrying out the marketing activities ,which includes several open home event to showcase the apartment to interested parties. She kept me posted on the events, and I was up to date with information on what is going on for the sales activities of my apartment. Katherine is very thorough and professional, she even helped me to follow up with my solicitor, and also sorted out the documentation error that my solicitor made in their paperwork. I received the purchase offer for my apartment and managed to sell it within 2 months of engaging Katherine's service, with a price that I am very happy with. All this will not be happening with her, I am very pleased with her service and will have no hesitation to recommend her service to anyone who is buying or selling properties in Australia !!

Always keeps you informed of the market, very honest, friendly and found her to be caring towards our tenants. Sold two of our properties and were very happy with the selling price. Highly recommend Katherine!

This is my first time of selling my home, I interview a few agent, Katherine Yu from Biggin & Scott Glen Waverley was introduced by my sister, Katherine makes us few comfortable to talk to that why we choose Katherine as our agent. Katherine even helps us to provide an interior design to re-arrange our home so people see greater value when they coming. Katherine, our family thank you to you and all the team in Biggin & Scott Glen Waverley hard work in the auction, we are very happy with the prices we got. I recommend to anyone out there, if you thinking of selling your home, Katherine Yu from Biggin & Scott is the best person to talk to, she makes you few very comfortable Again, Katherine & the teams, thank you very much for all your hard work in Auction Thanks regard Sandi & the family

I have nothing but praise for Katherine. She kept up to date throughout the whole sale and was always there to offer advice. We went through some difficult times personally and she was so empathetic and lifted our spirits. She always went above and beyong the call of duty and was tireless in ensuring we got the best possible result. In what was a stressful auction we managed to sell and cant thank Katherine and the team at Biggin Scott enough. I highly recommend anyone selling their home to contact Katherine. Thank you!

I am impressed with the highest level of professionalism and integrity that Katherine has shown when dealing with clients and customers. Her communication skill is second to none. Her superb knowledge about the property and marketing strategy has been exemplary that led to the sale of my house to a record high price in the area! Not to mention, her good connections with many home buyers whom have put trust onto her, to make the best out of their investment!

Katherine not only helped us prepare the house ahead of sale by organising contractors to do various servicing / clean-up work, she also provided good advice and kept us informed throughout the whole sale campaign. On auction day, she and the Biggin & Scott team supported us through the day. We ended up getting the result we wanted and are grateful for all the hard work put in!

Had a wonderful opportunity to deal with Catherine with regards to buying our property. Was greatly impressed with her professional attitude yet she had a flair of a great human being. She understood our situation and was very fair in all her dealings. Great communicator, she kept us in loop all the times. No hesitation in recommending her for any real estate transactions.

Katherine Yu and the Team at Biggin & Scott were great to deal with. Very clear communications on the whole process was provided at all times. Great attention to detail and very good record keeping was demonstrated.

had messy condition at the beginning, but so grateful i met and had Katherine Yu to look after my property marketing. not only she did her best to sell my property at the best price possible but she also patiently helped me fixed all the mess and gave all the answer for so many questions i had. couldn't find better person to do the job!