Excellent service. Went above & beyond

We highly recommend Kathryn as a thoughtful and caring agent. Through her efforts we were able to secure our new home, which is far better suited to our needs than our previous one. Our purchase came with a lot of complications yet she kept her cool, and helped us through the process. We believe she acted in the best interest of both us and the vendor and as a result we have all won. Thank you

Kathryn was so helpful with the process of buying a house. She was able to capture our love for the house and share that with the owner. We are very grateful for her assistance in buying our family home.

Mountain Ridge was the second home that Kathryn had sold for us and we could not be happier with her professionalism, attention to detail and her enthusiasm. Kathryn guided us every inch of the way and it was evident that she was always striving to provide us with an excellent service, including but not limited to, choosing the type of advertising to market the homes, auction versus open listing and open inspections. Kathryn's communication was always exceptional and she touched base with us regularly throughout the marketing campaigns to ensure we were kept apprised of interested parties, feedback and finally contracts. Kathryn has a lovely sense of humour which we really appreciated but she was professional at all times. We have no hesitation in recommending Kathryn to anyone wanting to sell or buy a home.

From start to finish Kathryn was professional, personable and informative. She really wanted us to get our new home and we cannot thank her enough. We would thoroughly recommend her as she is also such a lovely person to work with.

My wife and I are ex-pats and purchasing a property from overseas is difficult, to say the least. From the initial enquiry about the property Kathryn continuously went above and beyond to assist us. Her professionalism and level of knowledge of the property and the local market was impressive and she was nothing but helpful and a pleasure to deal with throughout the whole process. Having purchased through Kathryn we would have no hesitation in recommending her and will look to use her services in the future again.

As first home buyers in Australia Kathryn helped us with the whole process. Very calm and friendly, great advice and support!

Kathryn was a delight to work with throughout the entire purchase process. Constantly keeping us informed of progress and ready to answer calls at anytime.

I felt bullied by Kathryn to make an offer within a very tight timeline (6pm) and although I wasn't convinced that I wanted the property as it was during Covid19 pandemic and I could not view the property in person, I was also interstate, I relied on my parent's opinion which they said was nice but too much work for me. Kathryn had an answer for everything and was quite persistent. She also recommended I use her building and pest guy and if I used him he would give me a good discount so unfortunately I used him to look at the place, she said he was thorough and straight talking. He neglected to tell me the issues of the place and only highlighted two small things. There is a long list of things he needed to highlight in order to have been representing my interests. He told me on the phone that I got a good deal, on coming into the house I can see that I didn't. I overpaid on the house as I was given the incomplete information. They both said it was 'immaculate', which it was not! With quite major things i.e. broken window, rotten door, rust on shower, a leaking roof etc, yard flooding. He wrote a very vague report covering him of any liability, of course. As I took on their feedback I decided that it was probably too good to be a rental as the B&P and Kathryn described it as immaculate and although I had just signed a lease and went to the expense of moving interstate I would relocate back to the house with my children and pets in tow. On arriving I could see it would be a better rental for my circumstances than to live in and if I was given the correct information at the time then I would have a) paid less, b) used it as an investment or c)pulled out of the contract. I relied on these people to be truthful during the Covid lockdown, but instead they were self-serving and manipulative. On the pre-settlement inspection the house was grimey, she and the prev. owner bullied me when I asked for it to be cleaned and then vendor took the handover info away! I was shocked.

What a time to place our home on the market - just as COVID-19 raised its awareness !!!! Kathryn, however, soldiered on, not only working hard to reach a good outcome for both parties, but to ensure that processes were carried out safely so as not to put anyone at a health risk. We would not hesitate to recommend Kathryn, with her friendly and honest attitude, to anyone venturing into the property market, either selling or buying. It can be a roller-coaster of emotions but Kathryn’s presence and extensive knowledge can be relied upon.

Kathryn was a pleasure to work with, she kept us up to date, qualified interest and worked hard in achieving a result we are very happy with, We would have no hesitation in recommending Kathryn to represent any other seller looking for a honest hardworking individual that is driven in achieving a good result for the people she represents..

From our first meeting with Kathryn right through to completion of sale,we found Kathryn very knowledgeable of the local market,very honest with her appraisal opinion,and building and living in our home for 22 years,Kathryn was very understanding of our attachment to the property and apprehension about selling.She kept us informed of every development on a daily basis and delivered a sale in three weeks achieving what we were hoping for ‘and some’.No hesitation in recommending Kathryn to all.Definitely a 10 out of 10