Kathy was extremely professional and highly efficient from showing us the property right through to settlement. Her weekly phone calls meant that Kathy went above and beyond her calling acting not only as our agent but also a contact between us and the solicitors. A true pleasure to work with!
We found Kathy very understanding to our needs and expectations. She was attentive and her innovative lifestyle property video ideas were fantastic to help us sell our family home on social media. She was very energetic and we felt that the way we were treated is exactly the way we want our buyers to be respected and treated. She achieved an excellent sale price prior to auction which was what we wanted.
KATHY WAS HAPPY POLITE AND FULL OF FUN AS WELL AS DOING A GREAT JOB SELLING OUR HOUSE AT TOP $ WE KNEW WHERE WE STOOD AND KEPT INFORMED OF PROGRESS OF THE SALE AND KATHY DID WHAT SHE SAID SHE WOULD DO BOB & JENNIFER JONES
With every step of our purchase Kathy was very helpful and I would highly recommend her services.
Kathy sold my house in Thornlands a year ago with great success and confidence, I changed banks so rented for a year and let Kathy know I was thinking of buying again trying acreage, Kathy told me of a house and small acreage which she thought I would like that was coming on market soon, I looked around for month and then Kathy’s house came on market for auction, visited first open house and myself and family fell in love with house, 3 weeks later we made a offer and Kathy successfully negotiated and we bought our dream house before auction and I can’t thank her enough
Kathy was always helpful and understanding when it came to needing to sell and buy at the same time. Her knowledge on real estate issues was impeccable and well informed. Kathy was always helpful with day to day requirements, especially appreciated as I was working and running a family. I wouldn't hesitate to recommend Kathy as an agent with integrity and humility.
Kathy is a very professional and capable Agent. Our sale was a complex and lengthy transaction that Kathy navigated with professional ease and this eventuated in a great outcome for us as the Seller. We would highly recommend Kathy to any prospective Seller looking for a similar experience.
I have a lot of experience with real estate agents and I never had one I really appreciate... Kathy Tsai make the things happends,she is honest and sincere,She is by far the best agent I know.
Cathy is a very hard working and honest agent, meets all expectations and is a real pleasure to deal with. Cathy assisted greatly on the sale of our property and we would highly recommend her! Paul and Pixi Mann
We have only know Cathy for a short period of time and it feels like we will be friends for life. Cathy is a great communicator who tells you exactly how it is. She is funny and a great person to be working with in times like these.
We found Kathy to be a pleasure to deal with throughout the whole process. Our settlement was subject to a UK settlement which took a lot longer to settle than expected. Kathy was always understanding of our situation and communicated regularly with the seller so they understood why there were delays and that they were out of our control. Kathy was professional and courteous towards us at all times and we really appreciated her patience in getting the deal across the line. We got there in the end and couldn't be happier. Thanks again Kathy and the team at Raine and Horne Cleveland.
