They communicate well and regularly with client. Keeping the client well informed. Trust - feeling comfortable with. Katrina ‘s staff is likeable and friendly - excellent Teamwork. Honesty and integrity. Have strong business acumen. Well communication skills and ability. Confidence. Clarity. Understanding Great negotiator. Trustworthy. Attentiveness. Respectful. Active listening. Punctuality. Perseverance. Reliable. Genuine. Perfect knowledge of the market.

Penelope was a delight to work with. Very professional at all times. She was prompt with appointments, phone and email responses. She was courteous and respectful at all times. If I had to buy or sell again, she would be my first call.

I dealt with Penelope from the Katrina and Penelope team, when purchasing my new apartment She was so quick to respond to my questions and supply all the information I needed to make for a quick and successful purchase.

I have Katrina and her team as my agent to sell two apartments that both located at Surfers Paradise. They are always supportive, understanding, patient and helpful. Thank you for your professinal service. I really appreciate it.

I was constantly informed of the process and how the listing was going. The communication was amazing. We were confident we had the best agent.

I would like to thank Katrina for keeping to here word. Also Katrina\Penelope plus the whole team at Harcourts Coastal for their professional manner and excellent service in both managing a rental property and sale of an apartment. Great job!

Katrina was spot on with her assessment of market conditions and her advertisement of the property lead to a flood of inquiries from the beginning. With the help of Penelope we were able to even secure a sale above asking price. Highly recommend!

The girls were always on top of communicating and getting things done straight away. I sold my unit within a few weeks with their help although it had been on the market for a few months prior. They kept me up to date when anything new came up and negotiated the sale beautifully.

Penelope was very helpful through the whole process and a good source of knowledge for the property. Great to work with, always replied to messages and returned calls. Thanks Katrina for all your work behind the scenes. I would be happy to recommend both Katrina & Penelope!

Katrina & Penelope established a great rapport with us from the very first meeting. They knew our building, what we would accept as a best selling price, and even more importantly, they agreed with us on that expectation. Katrina and Penelope then went out and achieved that price in just a few short weeks. They kept us informed every step of the way. We would use them again in a heartbeat!

Katrina and Penelope have been fantastic to deal with. I found their communication and advice through the entire process nothing short of amazing.

They are specialized with unit and gave me a right advice. Hard working and keep me updated timely. Great team!