Kay helped the reviewer buy this property

Misleading Information and High-Pressure Sales Tactics

I initially met Kay while inspecting a property he was selling. The asking price was lower than comparable units, which he likely knew, and he used this to pressure me into making an offer by claiming another buyer would be submitting one within the next few days. After doing my own research, I found that units in that building were generally selling at lower prices, and there were also several aspects I wasn’t comfortable with. A few weeks later, I came across another property he was representing. As I was overseas, I arranged for someone to inspect on my behalf. Multiple issues were identified that were not clearly disclosed, and Kay did not seem to know the location of the storage unit included on the title. The price expectations also appeared above market value. Again, he applied pressure and stated that he would not notify me when an offer is submitted by another party. There were also instances of misleading or inaccurate information, including incorrect representation of OC fees, making the property seem more attractive than it was. As a first home buyer, I relied on this information, and information on Section 32 would likely only have been identified after signing, especially during an extended holiday period when it was difficult to obtain timely advice. Additionally, when I asked whether the windows were double-glazed (a key concern due to noise), I was told they were. After moving in, I discovered this was not the case, along with other issues resulting in additional costs. For the inspection, I was led to believe it was a standard vacancy inspection. Upon arrival, I was told it was the final pre-settlement inspection, which was not what had been agreed in writing. This left me unprepared to properly assess the property. While he may only be required to provide one inspection, this lack of transparency undermined trust in the process. Overall, my experience with Kay was negative. I found aspects of his conduct misleading and would not recommend him.