Kelly's profile

Kelly's reviews

  4.9  
Kelly has 19 reviewsacross 13 different locations, showing 12.
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Kelly's qualities as told by our client reviews: strategic, honest, hard-working, supportive, responsive, local expert, clear communication.
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Buyer review
Outstanding
over 3 years ago
Outstanding

Kelly’s responses to requests for information, quotes and her follow up has been nothing short of excellent. Kelly continues to respond quickly to assist us well after the sale. That’s very impressive. Kelly’s communication, knowledge and pro-active support is very rare in today’s business world. Jo also provided us with good market feedback and she too is extremely professional, knowledgeable and helpful. A really good experience with all members of Fall Real Estate in Howrah.

Seller review
Successful Sale Result
over 3 years ago
Successful Sale Result

Kelly and Jo listened to what I wanted, offered suggestions and were able to achieve the result I wanted. I was kept informed during the whole process.

Seller review
First class
over 3 years ago
First class

Kelly and Jo are a great team that goes the extra mile for their clients. They kept me informed, focused on my needs and did a fantastic job in presenting my property to the market. Will be using them for all future property transactions.

Seller review
Excellent and professional service. 100% recommend
over 3 years ago
Excellent and professional service. 100% recommend

Kelly Fall and Jo Brownless, of Fall Real Estate marketed and sold our house in Howrah. They were recommended to us from another party and we are so glad we choose their services! Kelly and Jo are definitely a dynamic, professional team and a delight! They kept us informed every step of the way. Their sales knowkedge, sales experience marketing skills, honesty and integrity certainly shone through. The sales target for our was reached. We are so pleased that we engaged the services of Kelly and Jo and thoroughly recommend their services 100% to anyone selling their house.

Seller review
You made selling a great experience.
over 3 years ago
You made selling a great experience.

Thank you Kelly and Jo for your professional advice in selling our home. Your hard work paid off. We appreciate all the work that goes into it. You were great to deal with.

Seller review
Made selling a breeze
about 4 years ago
Made selling a breeze

Kelly and Jo have a deep knowledge of the property market. Their advice is realistic and produced immediate results, with a number of same-day offers and sale at a more than satisfactory price. Whilst ensuring the best experience possible for the vendor, their fairness to all parties is exemplary. They listen, clearly explain all aspects of the process and are patient and communicative throughout. I recommend Kelly and Jo without hesitation. You will be in excellent hands.

Seller review
It was quick, efficient and very professional!
over 4 years ago
It was quick, efficient and very professional!

Kelly and Jo were always contactable, approachable and achieved an above market value sale. They went above and beyond to ensure the house was presentable for sale with family members living interstate and Covid restricting travel during the sale process. Most importantly, Kelly and Jo ensured the selling process was easy and smooth. I would highly recommend and trust these agents. It was quick, efficient and very professional!

Seller review
Kelly and Jo
over 4 years ago
Kelly and Jo

Kelly and Jo were absolutely fantastic to deal with! The process from getting the property ready to the actual sale was so easy and they communicated regularly throughout. We were able to do everything via phone and email which was really helpful given I am pregnant and didnt want to be going into an office. When we had contracts in they came to my house which again just made life so much easier for me. They are both professional, knowledgeable and super lovely, I cant recommend these ladies enough! Thank you again Kelly and Jo!

Seller review
Fantastic Service
over 4 years ago
Fantastic Service

Kelly is a great communicator, extremely efficient and made the process of selling our house stress free.

Seller review
Kelly and Jo - Recommending to everyone!
over 4 years ago
Kelly and Jo - Recommending to everyone!

Kelly and Jo contacted us within 24 hours of my enquiry and had already researched the property history and had ideas on the type of buyer my property should be targeted towards. We ended up selling to exactly the buyer they predicted. The customer service from Kelly and Jo was excellent. They kept in regular contact and were upfront when we needed to adjust pricing. They also directed us towards other properties on the books because they knew we were looking - and they actually LISTENED to what our family needed and gave thoughtful referrals. The marketing by Fall was eye catching, but the service from Kelly and Jo was brilliant and I will be recommending them to everyone who asks for recommendations.

Buyer review
Great experience
over 4 years ago
Great experience

Kelly and Jo were great. Good communicators who kept us up to speed with everything as we went through the offer, purchase and then settlement process. Very happy with their service.

Seller review
Kelly Fall and Jo Brownless
over 4 years ago
Kelly Fall and Jo Brownless

We found Kelly and Jo to be a very helpful and understanding team. They helped us through a challenging time selling a house we had lived in for 40 years. Their enthusiasm for the task was clear and we believe they secured a very good price for us.

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