With my first introduction with Kelly Jones she listened to what l had to say as l had to deal with Keystart as well. Most of my dealings with selling the property was with Simon he was very supportive with everything l needed to know and always kept the communication open whenever l needed to ask questions. There knowledge on the property market was pretty good l wouldn’t hesitate to use Jones & Co again and would highly recommend them to anyone wanting to sell a property.

Kelly and the team were incredible in helping us sell our house. From the initial consultation, through marketing, to final contract the team was highly professional and dedicated. Cannot recommend Kelly and the Team highly enough.

We're happy with the sale price but got mixed feelings about the whole experience with Kelly Jones. Originally we thought she's professional and savvy about the property sales in this area and our first encounter was also positive. However, once we signed the contract with her to have her act as our real estate agent, she became not so personable or responsive, compared with our former agents in other properties. We thought she'd be the one who did all the home open inspections but she allocated it to one of her associates in one of the weeks. We just felt a bit disappointed. Not until we made further contacts to ask about the sale status did we get any input from her. We also had to offer our thoughts and strategies about lowering the sale price in order to get more offers BEFORE she followed up on it. In summary, happy with the price, but not so much with the personal touch.

We had the pleasure of working with Zach Stiles in purchasing our first home. Zach was very professional and approachable and we quickly established a trusting relationship with him. He promptly answered all our questions and without his assistance we would have secured our dream home. Thanks Zach.

Kelly Jones and her team tick all the boxes. I have experienced being both the seller and the buyer with Kelly. Both experiences were positive, professional and effective. Kelly and her team are highly efficient, considerate and driven to gain the best outcome for all parties. I highly recommend this team of professionals for advice, direction, service and results.

Kelly was great to deal with. We got a great price for our house and I think that was due to her marketing strategy. While she wasn't great to get in touch with via phone she promptly answered messages and emails. Being a busy time in real estate that's understandable. She was warm and friendly with us and the kids, and even Covid didn't stop her from getting it sold. Very glad we chose Jones and Co

Our experience with Kelly Jones as our realestate agent was extremely professional and she gave us suggestions on how to present our home for a quick sale, at home opens. Our home sold in 6 days by the time the contract was confirmed.

Easy sale. No problems. Good communication. Highly recommend

Home was sold in record time. So happy with the service and assistance provided.

I found Kelly to be very friendly and extremely knowledgeable regarding the area I sold and brought in. The added ideas Kelly suggested for the sale of my house was also a great help. The guided direction was an easy process in selling and buying. I found the team at Jones and Co were helpful and also extremely friendly. I would definitely go through Kelly and the team at Jones and Co.

Thank you for such a smooth process, from the very first home open right up until settlement day. Excellent communication, I never had to chase up information on my own. Very helpful with the whole process and happy to answer any questions I had. Had good knowledge about the current market and properties in the area I was looking. Definitely recommend.

Wow where do we start Kelly doesn’t return phone calls refuses requests for meetings about a property purchase and can’t even reply to text messages at all . I have 17 SMS requests over the 8-10 week purchasing period from me to “ please call me re…./ Kelly please call me back “ NOT ONCE DID SHE CALL BACK not even when I messaged her how I was not happy this was panning out and wish to discuss this Before settlement … Fobs everything off to the JUNIOR office minions and automates a standard response “ Kelly is very busy she will call you if she gets time “ & never does Very obvious why the office does not have a team of senior realestate agents like a normal well rounded office would , 100% nothing but profit driven only & taking the easy way out with every transaction In 30 years of buying and selling houses this is the worst experience ever And we have brought in Basso over many years from all the Basso agents Harwood & Co Wellstead team Carter Georgie To name just a few Kelly is the absolute worst agent there is Delusions of self importance Arrogant & just plain rude by never taking calls or requests for call backs , Plays right into her character stereotype unfortunately The property settled yesterday with not even a thanks for your business , congrats or anything at all ……except simply a copy and paste text - property settled today , keys are at the house in a lockbox , code is …….. How very very disappointing BUYERS BEWARE you will get much better service buying $30 of petrol than from this agent. Kelly Jones - this was the 19th house I have purchased in my life & by far the most disgusting realestate service experience I have ever experienced , thinking you can treat clients like this is absolutely disgusting YOU should be struck off the register for such bad service