Ken and Lee were very professional. They kept in constant contact to keep us up to date on things. When our auction passed in they kept working away until a buyer was found. Very sound advice and hard working agents. Thanks Ken and Lee and the team.
Ken Chappell was the auctioneer for the recent sale of my property. I could not have asked for or wished for anything more from Ken. Prior to the auction I was extremely well informed of the process, tips and hints on what I should do to present my property in the best possible light and manner, what to expect, all the potential outcomes (including advising on presentation and staging to best show off my property), decisions that I may need to make, along with what would happen on the auction day and beyond. His communication and rapport with the crowd on the auction day was excellent, ensuring they were aware of the auction rules, highlighting the properties key points of value (including proximity to Caulfield Grammar, shopping centres, the Jells Park open space etc), and encouraging bids. Ken’s auctioneering style was very infectious and the property ended up being sold to a bidder that only saw the property for the first time on the day of sale. Following the auction Ken was very professional in working with the new owners and ensuring everyone was informed and all the appropriate paperwork completed. I'm very grateful for his professionalism and expert knowledge, which ensured the maximum return and outcome for my property with the minimum amount of stress (he had a very calming manner). If I ever needed a real estate agent or auctioneer I would definitely use Ken and the team, without hesitation, in fact I would be reluctant to use any one else.
Very happy with the process and out come of my unit Ken Cappell who was excellent. Knowledgeable including Good Communication on all aspects of selling and throughout the the marketing process. Highly recommended, - If you want a smooth sale for your home and professional service Many Thanks - Karenne
We were so pleased with the result of our sale. Ken, Cassandra and the team from hockingstuart, Doncaster showed such professionalism, their processes were streamlined, we received regular communications and updates on potential purchasers, we knew when open houses were conducted and received immediate follow up after inspections. Auction day and the whole team from hockingstuart were there to welcome bidders and take people through for last minute inspections. This is the second house we have sold through hockingstuart and would have no hesitation to recommending their services. Thank you again Ken and Cassandra, wonderful job.
