My first hand experience of Kevin has been very good so far .He took the time to explain everything in detail on the strata of the property and also reassured us on the health of the building .Hoping for the same in the near future and all the reassurement come true
Kevin Lai of Century 21 looks after our properties since 2015. This includes managing our properties, selling our properties, giving his expert opinion while buying a couple of investment properties and giving us market updates from time to time. I found Kevin and his team very efficient, customer-focused and pretty up-to-date with the current market. Their charges are very reasonable and it is worth every dollar spent. I would not consider anyone else for my future real estate requirements.
Kevin sold one of our investment property. During the process he was consistent & positive from day one. Handled the tenants very well during the process. His team at C21 Wentworthville does the property management for us as well. We highly recommend Kevin & his team for property management & selling. Thanks.
Kevin has excellent market knowledge, is very professional with excellent communication and negotiation skills. Highly recommend his services.
Kevin is highly recommended,he is open-minded and truthful, set a reasonable expectations, and communication surpassed them. Additionally, he is proactive in negotiating with the customers to acquire the win-win agreement in both side and always assisted us during the cooling-off period. Thank you!
I made my first property purchase through Kevin. Some aspects that really stand out for me are - he is very detailed, helpful, always straight forward (no beating around the bush or diplomatic answers). These are important for me as a FHB so as not to assume and this helped me to set the right expectations and get the right questions raised. I am certain he will add a lot of value to people looking forward to buy their properties.
Kevin was very helpful during the process of buying my apartment. Keeping me up to date with everything, adequately explaining the terms as I was a first home buyer and giving me confidence when buying my first property. Kevin was very flexible with showing me the apartment on many occasions and even assisting in maintenance and repairs that needed to happen during the cooling off period. I would highly recommend Kevin if you are selling your property as he shows willingness to help and professionalism when dealing with buyers and helped me feel confident and comfortable. I would consider using Kevin if I ever sold a property myself.
Kevin was proactive in negotiating with potential buyers to achieve he best sales result
Amazing service, very helpful in finding an amazing price for the property.
The journey of selling my home was absolutely stress free working with Kevin. He went above and beyond in resolving the rent dispute with my difficult tenant. He has got extensive knowledge of the market & kept me updated of the selling process all along. Extremely responsive. Fantastic realtor!
