I had a very good experience with Kevin. He is very knowledgeable and professional. On auction day, it was our first time visiting the property, and he gave us a detailed and clear introduction, which was very helpful. He was always smiling and made us feel warmly welcomed. Communication was easy and smooth, and he patiently answered all of our questions. We never felt pressured to make a decision. Overall, he was professional, approachable, and a pleasure to deal with. Highly recommended!