Kim's profile

Kim's reviews

  4.9  
Kim has 213 reviewsacross 14 different locations, showing 12.
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Kim's qualities as told by our client reviews: dedicated, stress-free process, friendly, responsive, supportive, clear communication, local expert.
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Seller review
Great service
over 3 years ago
Great service

Whas friendly, professional and reliable

Buyer review
Our Purchase
over 3 years ago
Our Purchase

After a small bump in the road our experience with Kim was quite pleasant. She knows her job back to front and served our needs with grace and professionalism.

Buyer review
Understanding and supportive!
over 3 years ago
Understanding and supportive!

Kim was incredible throughout the entire process. There were some hiccups along the way that she helped mitigate. She was not only helpful but also understanding, which definitely eased some anxieties I had. She was a great communicator and was an excellent mediator between the vendor, the broker, the conveyancer and myself. Above and beyond in my books! Thank you so much for such a great experience Kim!

Buyer review
Investment property for our daughter to rent from us.
almost 4 years ago
Investment property for our daughter to rent from us.

Kim showed us several properties which could suit our needs, kim made the process so easy and kept us updated with the progress toward settlement & access to our purchase. We would highly recommend kim to anyone looking into buying or selling property.

Seller review
Exceeded all expectations!
almost 4 years ago
Exceeded all expectations!

Kim and the team did an outstanding job selling our late fathers estate. They went well above what was expected and exceeded our expectations! Would highly recommend Kim and her team any day of the week!

Seller review
Exceptional agents
almost 4 years ago
Exceptional agents

Kim & Jessie performed exceptionally while selling our house. Their communication was excellent, their ability to negotiate the offers received was fantastic. The end result in achieving over our asking price was beyond our expectations. We highly recommended Kim & Jessie to sell your home so you can achieve the best outcome for your next chapter as we have.

Buyer review
So helpful and friendly!
almost 4 years ago
So helpful and friendly!

From the first call (in a panic!) to see if a house was still available; to the last call (in a panic!) that we might not make it to the office in time to pick up the keys; Kim was incredibly helpful! We had sold our house interstate (...which was a nightmare from start to finish, leading us to believe that buying or selling any house must always be a traumatic event) and didn't know anything about the different ways things were done in SA when it came to purchasing a home. I called Kim and she talked me through putting in an offer on a house. We booked in to see 4 open houses one Saturday in March (covid rules) and drove 5 hours to find that 2 were already sold by other real estate groups before we got there, the third didn't suit, and were finally shown the house we really liked by Marika at Complete who was very knowledgeable about the area and the home itself and said, "take til Monday to think about it when the office reopens; we don't want to pressure anyone into a sale, because we will eventully end up passing you on the street." With time to actually think about the house, we decided it was the one we wanted, and Kim helped finalise our offer and we were lucky enough to buy it! From that moment on, I must have called her once a week asking questions I didn't know the answers to, stressed out of my mind about the crossover of selling and buying and the move itself... and she was forever friendly and understanding; nothing was a problem or a hassle; and by the end of every call I would be laughing with her, saying, "no doubt I'll talk to you next week...!" We eventually picked up the keys, met Kim, who was just as lovely in person, and were given a beautiful, unexpected housewarming gift with thoughtful local products to take into our new home! We couldn't be more grateful for her help, or thankful for her experience! Thank you so much Kim! We love our new home and yes, we're still alive, even though I haven't called to annoy you since we got here! Ha ha! 😄

Seller review
Quick and Effective
almost 4 years ago
Quick and Effective

Kim did an excellent job of selling our beautiful home. Listed and sold within a couple of weeks with multiple offers. And what's more - it sold for higher than asking price. She did a great job of making sure we got the absolute best price and we were super happy with the outcome. Couldn't recommend her more highly!! Thanks Kim and your team.

Seller review
Stress free
almost 4 years ago
Stress free

Kim was great to work with! Everything was simple on our end and stress free. She kept up in the loop throughout the sale. Thanks again!

Buyer review
Disappointed
almost 4 years ago
Disappointed

While this review reflects solely on Kim, it shouldn’t, as we dealt with at least 4 staff from Complete throughout the purchase of our home. We were extremely disappointed with both the communication and customer service received throughout our purchase; from the viewing of the property through to settlement. It appeared as though staff were unable to communicate as a team (providing us differing information from staff member to staff member) which was incredibly frustrating. Unfortunately our experience made it incredibly easy for us not to choose Complete when we decided to sell our previous home.

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