Kim was such a calming influence on what could have been a very frantic period of my life. My sister passed away during the early stages of getting our house on the market and Kim was so sympathetic and understanding and allowed me to take my time to get the house ready for the market. Her calm approach gave me confidence in her professional abilities as it did the buyers. I felt we had the best possible outcome we possibly could have had

Kim was excellent throughout the process of the purchase of our house. She kept in touch and informed us of every step and there was no feeling of pressure to offer more when making the purchase. Prior t buying the house we had seen Kim at other open homes and she has such a calm nature that you immediately feel welcome at her opens. I would highly recommend Kim as an agent.

As buyers we were impressed by Kim’s upfront and facts based approach to the property, the suburb, the process and the transaction. It’s a tiring process being on the house hunt so the Richardson & Wrench team make the experience as easy and smooth as possible without piling on unnecessary pressure.

We loved working with Kim to sell our property. Kim is a true professional, and a pleasure to deal with. We were able sell our home within two days of going to market. I highly recommend her. Thank you Kim.

We could not recommend Kim more highly. She is very knowledgeable of the Kalinga pocket and we worked with her for quite a while to secure our new home. The negotiations etc were all done seamlessly. Thank you Kim for helping our family to call Kalinga home :)

Kim made the process easy and she was quick to reply and update us on any questions we had.

Excellent communicator. Kept us updated throughout. Helped organise quotations on work that needed to be done on the house. Patient and supportive to us as first time home buyers whilst also very clearly advocating in her role for the seller. Most of all, appeared to genuinely care about both the seller and buyer.

We loved dealing with Kim and Susan. They made the whole purchasing experience really easy. They're both very personable and lovely to deal with. We would definitely use them again.

Kim and her team were a real pleasure to work with - extremely knowledgeable and professional in every aspect. No question was “too silly” - Kim would happily take us through everything. She made the whole purchasing experience easy. A wonderful agent all round Highly recommend you couldn’t find a more genuine, capable and experienced agent.

We went to see view a home Kim Olsen was showing on a Saturday, the home was beautifully presented and Kim was very helpful with all of our questions. When I asked Kim for a ball park figure on the property she gave the range the vendors were looking for. I gathered up the children and told them not to touch anything as we were leaving! The house was more than double our highest possible purchase price. When Kim followed up I explained that the house was lovely however it was well and truly out of our price range. Kim suggested a property to us which was still off the market but very nearly ready to go live and wondered if I would like to see it before it went to market. I walked into the house and fell in love with it. I put the offer in and then asked if I could bring my partner around to view it as well. It was Kim's knowledge of the area, follow up and professional manner which made it easy for us to find our home and make the purchase.

Kim is outstanding in every way and we couldn't recommend her more highly. She is the ultimate professional and is just so calm, organised and an absolute dream to work with. Her knowledge of the market is exceptional and her strategic approach ensures results are achieved with a minimum of fuss. She is honest, genuine, down to earth and we trust her judgment completely. This is the 2nd house we've sold with Kim and we couldn't be happier after she achieved a suburb record price with the sale. Both sellers and buyers love her approach and nothing is ever too much trouble for Kim and her team. Kim is a rare gem in the real estate industry.

I interviewed a number of agents prior to placing my land for sale. The reassurance given to me after speaking at length with Kim left me with the complete belief that both she and Clayfield Richard and Wrench were head and shoulders above the other agents I spoke to. After placing the land for sale with Kim Olsen I was rewarded with a truly professional service from the very beginning. I believe Kim acted on my behalf to achieve a great outcome. Thanks Kim!