We have had the good fortune of working with Kim on a few property transactions over the last several years, and each and every time Kim has exceeded our expectations. Her recent sale of our investment property in a difficult market was brilliantly managed. Kim's communication, honesty and transparency throughout the process is unrivalled and we cannot thank her enough for achieving this result for us.
Kim Olsen is certainly a great agent! She is excellent in communication and knows how to deal with the buyer and the seller. I will use her any time that I need an agent.
We are so happy that we ended up buying a house through Kim. After looking for almost a year, Kim's approach was like a breath of fresh air. For the first time, it seemed like an agent actually understood us and went out of her way to help us. Thanks Kim!
Our recent buying experience with Kim Olsen was wonderful. Kim is open and honest with communication and really worked hard to get everyone the result they were happy with. Always available for questions, Kim made us feel that no question was too small to ask. Thank you Kim.
Kim is a superb real estate professional. From our first meeting, she was calm, articulate and exceptionally easy to talk to. Kim listens and communicates very effectively. The weekly report we received was detailed and informative and delivered each week, without fail. Kim oversaw all components of our sale - marketing, open homes, buyer negotiations, post contract inspections and settlement. She undertook all these tasks in a professional and timely fashion - I honestly could not fault a thing. We will definitely work with Kim again in the future!
It was a pleasure to deal with Kim, she was professional, calm and very knowledgable about the local market that I wanted to buy in. She clearly understood what we were looking for and she matched us to the perfect home.
We were familiar with Kim from attending previous open homes, she is pleasant and engaging but not pushy and always willing to share her insights on the state of the local market, so when it came time to sell ours she was a clear front-runner. Kim met us at our house when we initially considered selling it and provided honest price and prospects advice as well as a priority list of areas we should focus on in preparing the house for sale. In retrospect, her advice was on the mark and we benefited from it. Kim’s advice and efforts throughout the process was just as professional and helpful. We learnt a lot. Kim did an excellent job getting a competitive bid process going and her softly softly negotiating process hopefully means she has got some happy buyers as well. The marketing and sales process was flawless and we got a good market price for our home and you can't ask for more.
We recently bought our property through Kim and her team and found them to be both professional and efficient throughout the experience. They provided a high level of attention to detail, communicated well and promptly, met us at the property when necessary and have an excellent knowledge of the industry.
From the moment we made our offer Kim and her team were brilliant. Once our offer was accepted and the contract signed Kim kept us updated and worked with the vendor to ensure a smooth and effortless handover. We can’t praise the experience we had with Kim highly enough.
Kim and I had an excellent relationship, during the period we had contact, which was very regularly either by email, text or phone, I found her very easy to negotiate with and helpful in regard to viewing times and other matters. Kim is not pushy or aggressive in any way which I found was comforting during a very busy sales period. Kim’s support staff are also very professional and positive with any queries - an excellent support team. I would highly recommend Richardson and Wrench under the guidance of Kim Olsen. I have learnt to respect Kim’s advice and consultation in every aspect with regard to successfully selling my house at which l resided for 36 years, which was a life changing event.
We had previously met Kim on a number of occasions at various open homes and were always impressed with her style of communication and professionalism. It wasn't until we were in a position to buy that we were able to properly engage with Kim, at which point we came to appreciate how important the role of an agent is. The process was seamless and Kim was always happy to make herself available to answer our questions with insight. We are very grateful that Kim was ultimately able to assist us with purchasing our forever home, and would have no hesitation recommending her to family and friends.
I chose Kim Olsen to sell my property as I had met her at more open houses in Clayfield than any other agent; and importantly, each time I met Kim she was the epitome of professionalism. Kim came to me with a plan, not only on how to sell my property, but also an explanation and track record to demonstrate why it worked. And worked it did! First open house on Saturday, signed the contract on Sunday! One of Kims’ unique talents then came to the fore. Kim knows and understands the importance of both the seller and buyer being treated with care and consideration. Kim kept both parties ‘in the loop’ and handled a couple of ‘bumps’ along the way with great communication skills and her wonderful warm but calm and in control demeanour. I’ve bought and sold quite a few houses in the past 30 years in 4 states, I rate Kim number 1!
