Susan Hollands was a fantastic agent to work with who was very helpful at all stages of the process.

We both bought and sold with Susan Hollands and Kim Olsen at Richardson & Wrench. The experience was smooth from beginning to end, which reduced our stress levels considerably! Would definitely recommend Susan and Kim - they are genuine people who went above and beyond to help us through the process.

Kim (and her team) were great to deal with, providing us with excellent advice and knowledge of the market from the moment we engaged her sell our house. We had a great turn out for our first open home, and Kim was very efficient in making sure all enquiries were followed up on that weekend. We had offers on the table the night of our first open home, and it was under contract by the Sunday! We couldn't have asked for a better outcome, so thank you Kim and team for making the process so quick and easy!

Having recently sold a business and a house with Kim Olsen and Susan Hollands we can highly recommend this dynamic duo. Everything that could have been difficult was made easy. We trusted their advice and the process was seamless. If you are looking for agents who are professional, trustworthy and with attention to detail do not hesitate to use Kim and Susan

Kim provided excellent advice prior to putting our house on the market which made the process much easier. Always a pleasure to deal with and achieved a great outcome. Would absolutely recommend.

We purchased our home from Kim Olsen in Clayfield a few months ago. I found Kim to be very easy to work with. I felt very comfortable with her negotiating on our behalf and are extremely happy with our new home. Thank you very much!

We recently purchased a home through Kim, we found Kim very helpful and kept the processs simple. We were well informed and Kim gave us various contacts for people in the local area we needed to assist us get the property ready whilst we still lived interstate. I have no hesistation in recommending Kim.

Kim took the time to understand our expectations and help us prepare the property for sale, knowing what was important to perspective purchasers. Her strong knowledge of the market meant her advice was sound, both in relation to when we put the property on the market and how we presented it. Her approach is warm and personal and yet very polished and professional. Her integrity is without question and we know she obtained the best price for our property and was honest and fair with our purchasers. All this came together for a successful sale in the first week the property went on the market.

I am writing this review with a background of some forty years working in a Trustee Company, although I retired in 1986 - yes, I am 93 years old. My experience in 'the company' brought me contacts with a variety of real estate persons - some who knew what they were doing and others! This experience quickly brought me to the conclusions I came to in my summaries of Kim's abilities.

We met Kim at several properties before choosing our home and she was very professional, knowledgeable and incredibly helpful every time. Once we had purchased our home Kim went above and beyond to help us settle in - as well as supporting the previous owner to vacate. We would certainly engage Kim immediately should we choose to sell or purchase a property.

Buying, selling and moving house was one of the most stressful experiences I've endured, but Kim's calming influence, expertise and knowledge certainly helped us through and reduced our stress around the things she managed for us. I would highly recommend Kim for her honesty and integrity. Cheers Rochelle

We bought our Wooloowin house through Kim at auction three years ago and decided to go with her when we sold the same house. When we were the buyers we thought she was a good agent because she was always available for inspections that weren't scheduled and in the end we paid about $40,000 more for the house then we wanted, so we thought she was a good agent for when you're selling. When it came to sell the Wooloowin house this year, she gave us advice on what we needed to do to get the house ready, without going overboard. That showed she knew what type of buyer we are catering for and meant we could get it ready quickly. Kim was always reliable and available to talk to, no matter if it was in the evening or weekend. That helped put our minds at ease when you're dealing with your life savings! In the end our house sold in two days, and we got a price in the higher end of the bracket we wanted. Kim also negotiated a longer settlement for us (to allow us time to find a new home), finally handing over the keys in October. All in all we got everything we needed with no stress at all. Her rates are also very favourable to competitors working in the area.