Kirsty is so friendly and helpful and nothing was too much trouble. She was the easiest and nicest person to talk to about anything we needed to know or get advice on. Kirsty worked so hard to get the best price for us and we were very happy with the final outcome. We would recommend Kirsty to anyone looking for a friendly, honest and hard working agent.
What we require of a Real Estate Agent is competence and integrity. In Kirsty and Mike we immediately recognised both these qualities, and more. Mike also impressed us with his down-to-earth, quiet, conversational style of communication. They know their market very well, gave us an accurate appraisal of what we might get for our property and produced an amazingly fast result, which was way above our expectation. The circumstances of our transaction were complex and unusual. We found Kirsty's total professionalism and problem solving ability very reassuring as, going well beyond the "call of duty", she confidently steered the process to a satisfactory conclusion for both buyer and seller. Would we use Crowne Real Estate again? Certainly! And without hesitation.
We bought our home from Kirsty - so when it came time to sell it, we knew there was no one else in the world we wanted to use! She and Mike, with the support of their wonderful PA Nicole, are a formidable team. Together they represent a huge amount of market knowledge and constant enthusiasm to help you reach your dreams. Kirsty's professional, but warm, friendly and patient attitude really helped us manage our stress during selling our home. Her communication is second-to-none. We ended up with a great result and felt fully-supported throughout the whole process. I can't imagine using anyone else to sell property.
From the start to finish , Kirsty and Mike were always just a phone call away, they made the whole process easy and straightforward. This is our second home we have used kirsty and Mike for and they always go above and beyond. We would Recommend them to anyone who is buying or selling. It’s been a great experience! Thank you!
Kirsty provided an exceptional service from pre-listing advice, right through to settlement. Kirsty was friendly, very professional, and her knowledge of the market and local area was incredible. Her communication was great, she was extremely informative, very easy to work with and genuinely had our family’s interest at heart. Kirsty went above and beyond, exceeding our expectations.
Kirsty is an exceptional person, who in our experience, goes above and beyond for the purchaser of one of her properties. She was so helpful through the entire process and along with Mike made our experience of purchasing a very positive one. I have no hesitation in recommending Kirsty to anyone .
Working with Kirsty & Mike for a second time selling our property was just as good as it was before. Even though our property SOLD within days of hitting the market, their professionalism, communication & enthusiasm were second to none. A big thank you from us 😊 Steve & Karen
As a property investor, I have engaged with many agents, with the unfortunate outcome of coming away singularly unimpressed with the hard sell and the lack of genuine knowledge that a licensed agent is expected to have. With Kirsty, I finally met a genuine professional who deeply understands customer service and the true notion of the customer experience, whether it be as a buyer, a seller or a landlord.. I have since placed a number of our investment properties with Crowne and found the entire team to share in Kirsty's passion, and values. Now having just asked her to sell one of my properties, I have experienced the other skills she has, and again am seriously impressed with the standard of care, the professional knowledge, and the people skills that are all a part of who Kirsty is.
Kirsty was really helpful in finding my investment property. She listened to my questions and provided accurate inputs. I felt she is trustworthy in all conversations. I am happy to recommend her to anyone who likes to seek her services in property buying or selling.
Kirsty played a pivotal role in the sale of my house. Her communication was open affected - and every call had it it's purpose! There would be some nights she'd call at 10pm to update me on the status of my sale. I hope I get this level of service every time I sell!
Kirsty and her team (Mike and Nicole) went out of their way to maintain contact with ourselves and our buyer to ensure that everything proceeded promptly and with the least amount of issues. There were a few hiccups along the way (no fault of Kristy's) but she made sure she kept the communication lines open to ensure that everything was rectified quickly and guaranteed the successful sale of our property when we had concerns that it might not happen as planned. Thanks for all your hard work!
As a buyer, I really can't fault the service that I received from Kirsty and the team at Crowne. Good communication, courteous, professional and pro-active.
