Excellent service and attention to detail, especially for overseas buyers who were in a different time zone

Shane and Kym were an absolute pleasure to deal with making the purchase as hassle free as possible. They took a sensible and balanced approach to the arrangements and followed up extremely well. They were also a lovely, friendly couple who were happy to chat and talk about the area. Being a local this was great knowledge to have available also. I would be very happy to recommend Shane and Kym to my friends.

Shane and Kym and the team at Acton Victoria Park were great team all through the process of selling my home, I had three appraisals on my home when going to sell my home, They spent good hour with me at this meeting understanding my needs if they were going to be successful in listing my property, They gave me a realistic price of the market which was in the ball park of one of the other agents who appraised my property, they did not try and value it at less or more than what the market was; I told them i wanted a quick sale without compromising the value of my home. Once i listed with Shane & Kim all the details that were discussed with them at the meeting, they happened to the exact plan we arranged; with photographers arriving as planned to the listing being up on time. The home sold within the 1st week of being listed and Both Shane and Kim helped out through the whole process and up to the settlement, I was kept up to date with all the details and they also assisted me with errands i required done for the home as i had already moved away. Both are totally professional and they deliver the desired result. I highly recommend Both Shane and Kym Vasile and the team at Acton Victoria Park Malena Hood Seller 13 Sunbury Rd Victoria Park

Shane & Kym were very pleasant to deal with and very accommodating in letting us view the property multiple times before purchase.

Thanks Kym, helped a happy couple get the home of their dreams!?s

I used a very reputable Australian company to help find an agent in my area called www.irefund.com.au and Shane and Kym from Acton Realestate accepted their terms and conditions via email and then contacted me to sell my home. My home was 'prepped' and sold for my asking price within a week which was great, however this was soured somewhat when I was contacted a few months later by www.irefund.com.au and informed that they had not been paid by Shane and Kym Acton Realestate for this introduction to me. Shane and Kym Acton Realestate presented very well in their dealings with me therefore I asked that I be emailed correspondence between the parties as I was shocked from what I was told by www.irefund.com.au - once I received a copy of the email trail I was very disappointed at their credibility and Integrity of their dealings with this introduction company and amazed at how they were going back on their email agreement with this other company, thus affecting my dealing also with www.irefund.com.au I would highly recommend using any company/agent that has Integrity such as www.irefund.com.au and that they are doing the right thing at all times, even when no one is watching and this is why www.ratemyagent.com.au is so important to ensure the public have all the positives and all the negatives on people selling homes so you can make clear decisions about whom you would use sell your biggest asset through. I thank them for divulging this issue to me and I remain disappointed at the outcome. (I have kept emails on file if needed for verification purposes).

Kym and Shane were a pleasure to deal with. They went over and above to help with my purchase of my home. I would certainly recommend them to others, they were excellent!

My wife and I were about to give up with selling our house until a letter popped into our mailbox from Kym letting us know that they might be able to help. Being local to the area we thought we would give their local knowledge a shot. Within the first home open we had an offer. Thanks Kym and Shane.

If you want experienced, professional agents selling your home, then you won't find better than Shane and Kym. We chose them because they're local agents, who know the market inside out. They were very knowlegeable in helping us decide which marketing strategy we would use. They made sure that our house featured prominently on real estate websites, and didn't get lost in the crowd. After each home open, we got lots of feedback on what people thought about our house. When we had an offer on the table, they were very skilled at getting us the best possible price and closing the deal. Definitely a job well done!

The sale of our home was very well done, achieved a favourable price, sold extremely quickly and sold with renters. Above all the sale was professionally done, from initial maintenance before sale to signing the contract. Well done.

Excellent team, exceptional service. Sold at the first open! We were selling our house from interstate and relied heavily on Shane and Kym. They helped us every step of the way and often went out of their way to get the job done (including sweeping leaves several times!) Shane always answered my calls and spent hours talking to me and discussing concerns. He is friendly, knowledgeable and experienced. We appreciated his direct and efficient manner to get the job done. The property we sold, we had purchased through Shane many years previously. As a buyer dealing with Shane, our experience was also very positive. He was friendly and professional with the same non-nonsense approach. We highly recommend Shane and Kym.

We highly recommend this dynamic duo. We used them when selling our house in 2005 and were more than happy to use their knowledge and expertise again this year. Clear communication and explanation through the whole process. They made what can be a painful experience much more enjoyable.