Kym is an extraordinary agent and was always there to help. She made the process very easy.

Having bought and sold many houses over my lifetime I can unequivocally say that Kym is by far the best real estate agent I have had the pleasure to work with. A true professional, honest, extremely knowledgeable and hardworking. Kym managed several refurbishment projects for my investment property and the final presentation was far beyond my expectations. Kym has had extensive experience in property renovation and styling and knows how to prepare and present properties for maximum impact. The standout for me however is Kym’s interpersonal skills, having an innate ability to relate to all sorts of people at a personal level. I cannot fault Kym’s attention to detail, impeccable communication and an absolute commitment and passion for the process.

Working with Kym was such a pleasure. Being interstate sellers, we really appreciated how she took care of everything for us and made the whole process feel easy and stress-free

Working with Kym was an absolute pleasure from start to finish. From our very first meeting, they demonstrated professionalism and a genuine commitment to helping me find the perfect property. What really stood out was their ability to listen—truly listen—to what I was looking for, and then deliver that matched not just my budget, but my lifestyle and long-term goals. Throughout the process, Kym was always available to answer questions, offer guidance. Their communication was clear and timely, and they made what could have been a stressful experience feel smooth and even exciting. They went above and beyond, negotiating skillfully and advocating for my best interests every step of the way. Thanks to their expertise and dedication, I’m now happily settled in a home I love. I wouldn’t hesitate to recommend Kym to anyone looking to buy or sell—this is someone who truly cares and delivers results.

Kym Wilson was such an amazing agent during our buying process from start to finish. We relocated from VIC to Townsville and her support and guidance was outstanding, we are so grateful and highly recommended her services.

Kym was friendly and very helpful with advice on getting the property ready for sale. She always communicated and followed up. I would recommend Kym or use her for future property sales without hesitation.

Working with Kym to buy my place after only a few months in Townsville was easy - she was always only a phone call away & was very accommodating when things were changing. No hesitation in working with Kym again to buy or sell.

Kym's market knowledge and hints with presentation enabled us to obtain a fast and successful sale. Kym's communication was outstanding every step of the way (even when we were overseas).

Kym Wilson achieved the best result for the sale of our house. She was able to get exactly what we were wanting to walk away with and did all this off market. We thank her for her professionalism and prompt contact during the presale and aftersale period. We are delighted to give her positive praise 👏 for the work she did for us and also would like to add we have been most impressed with the whole Helen Munro Townsville team in sales and rentals. If you want people who know the property game inside out and deliver on promises go no further than this Real Estate company....thanks Kym we appreciate you.

I’ve worked with Helen Munro Real Estate as a client for something like 20 years. I owned 2 units in Townsville and my son 1 unit. Being an owner over all this time has been a tough time, what with more government restrictions on landlords, tough economic conditions, and above all now in Townsville, youth crime at an all time high. In this climate I made the decision to sell my investments in Townsville. In writing this review, it’s not just Kym, it’s a total team, at HMRE but Kym typifies the whole team work ethic. Leading up to the sale of my two units, I lost 3 different tenants due to 2 other units having tenants that caused a lot of damage to the complex and living conditions were not good. I also lost two sales, directly also attributed to these 2 other unit tenants. Throughout all this Kym kept me in constant updates with such a positive attitude that she would find other buyers once we sorted the building problems out. Once the problems were sorted, Kym again kept her word and found two other buyers. Again, through longer than settlements with delays she kept me fully informed, followed up various documentation that was required to help her buyers, and just had such a positive attitude with these sales. To cap it all off, I called her on a Saturday over a document. She answered her phone promptly and we discussed the issue. Normal you may be thinking - well Kym was on a holiday in Tokyo, Japan on a busy street!! That in itself typifies this lady’s dedication to her client, her determination to ensure I was happy and was kept informed. This lady, as I stated before, typifies the complete team at Helen Munro. Thank you Kym and thank you to all the team for 20 years of professionalism in the real estate industry. Cheers, Tony

Kym was extremely professional and very informative with the purchase of the house

Kym made buying our first home a very easy and enjoyable experience. She was efficient with her communication and helped step us through the process of purchasing a house. Kym was welcoming, friendly and very personable and was happy to accommodate our needs.