Honest, Professional, Excellent Communicator
Lachlan was a great agent to deal with. He was professional and respectful in all of his dealings, honest, and provided us with great communication throughout the sale process.
Lachlan's also a local, and extremely experienced; that really shines through compared with other agents.
He really gauged the 'stages' of the process well, too. From the initial appraisal, where it was obvious we were a few months off selling, he didn't 'push the issue' too much to begin with. He was helpful and respectful, and when the time was right, he was back, armed with info and ready to roll.
The marketing was a notch above elsewhere, with the photographs being a standout from other local agents in our opinion. Having a young family and animals, the coordinating of inspections was another important point for us, and Lachlan always balanced this aspect, while remaining respectful to the buyers who wanted to see the place.
The negotiation of offers was another strong point of Lachlan's. Once again, the groundwork he lays here with his honest and open approach with both vendors and prospective purchasers shines through at crunch time, and turns what's often a nerve-racking time into a relatively straight forward process.
We'd recommend Lachlan to anyone looking to sell in the Yarra Valley. Thanks again for your help with the sale, mate.