I was dissatisfied with the service provided by Morris Li during my property purchase. The agent's behavior and communication style resulted in undue stress and frustration throughout the process. Specifically, the following issues were notable: - Punctuality and Time Management: Morris's lateness for the final inspection demonstrated a disregard for my schedule and time. - Communication and Coordination: There were shortcomings in providing crucial information, such as the house walkthrough process and its duration, highlighting a deficiency in coordination and communication. - Professionalism in Communication: Communication through WhatsApp often led to misunderstandings between myself and the seller due to a lack of professionalism in tone and unclear messages, causing unnecessary complications. In summary, Morris Li's conduct lacked professionalism, and their communication and coordination skills added to the stressful and frustrating nature of the experience. I would recommend individuals considering Morris Li's services to explore alternative agents. Their conduct during the process compromised the sale and did not meet the expected standards of client service. I would not recommend their services to others.
Li's reviews
After interviewing 3 agents I chose Li to sell my house because I felt like I trusted her. She guided me and advised me through the sales journey and I’m sure it all paid off. Her work ethic and professionalism was outstanding. Instead of being a stressful experience, it was exciting. We achieved exactly what we wanted with our sale and could not have been happier with the service we were provided by Li and her whole team. Even the little extras like the group chat and the bottle of Mumm upon sale made the experience smooth snd almost enjoyable. Li even advised us successfully on some bidding tips for us buying our new house 5 days after selling. I will not hesitate to recommend Li and her team to anyone planning to sell.
Really not much to say. We all know agents are there to make sales and their commissions but it’s nice to be able to comment on someone who puts in the extra effort to get a sale over the line. Thanks Li
I recently had the pleasure of purchasing property with your assistance. I wanted to take a moment to express my heartfelt gratitude for your professionalism and exceptional service throughout the entire process. From our first interaction to the final closing, your dedication and attention to detail were truly commendable. Whether it was recommending suitable properties, answering my countless questions, or assisting with the paperwork, you made the entire home-buying experience seamless and stress-free. I especially appreciate your efforts in e.g., negotiating the price, resolving specific issues, which not only saved me time and effort but also gave me confidence in my decision. Thanks to your hard work, I am now excited to start a new chapter in my new home. Once again, thank you for everything. I will not hesitate to recommend your services to my friends and family in the future. Wishing you continued success in your career!
Li has made the process of selling our first home easy. She has shown genuine care and support to me and my partner throughout. Kept us updated with all her efficient and effective work process, expert knowledge and market guidance. Just exceptional!
Li was great to work with, she guided us on preparing our home for sale, with renovations and styling and she was in regular contact with us throughout. Have already recommended Li to friends.
I will recommend Li and Ray White to any would be seller. Li who works for Ray White in Clayton did an excellent job in selling our apartment. Her knowledge, efficiency coupled with outstanding communication skills was second to none. She kept us informed all the way following up on everything leaving nothing to chance. She is a pleasure to work with and a real asset to Ray White in Melbourne. I take this opportunity on behalf of my wife who is very sick to thank Li and the Ray White team for a job well done! God bless Kind regards, Denzil and Michele King.
She responds to customer needs promptly, professionally and conscientiously
We cannot recommend Li enough. The pride, knowledge and enthusiasm with which she carries herself is second to none. Her interpersonal skills and dedication to her role makes her a fantastic asset to the Glen Waverley team and we couldn't be more thrilled to have shared this journey with her!
Li is the most reliable, conscientious and hardworking agent we have experienced. The recent sale of our investment property was great testimony to Li's professionalism, dedication, attentiveness and timely communication. It was such a pleasure working with her. Li's persistence in facing up to a challenging market and her can-do spirit against the odds impressed us tremendously. Her readiness to go the extra mile in achieving the best possible outcome for her clients ensured the success of the sale. We highly recommend her service to any prospective sellers as well as buyers.
Professional and patient with all my questions before purchasing.
