
Lijian (Daniel) Ou Yang
We chose to sell my deceased father’s unit after meeting Shabnam on Daniel’s team. She and Daniel both didn’t feel ‘pushy’ like a lot of other agents can be, quite human and down to earth. We could ask their honest opinions and they helped us weigh up whether some upgrades were nice to haves or essential. They helped us raise the projected selling price with some simple upgrades and fixes that were kept affordable. He and his team kept updating us weekly on the stats, interest and feedback. They suggested some really clever tweaks to the listing and price guide based on the market. They also reassured us when we weren’t sure if the place would sell given the state of the market. Daniel was very responsive and communicative, giving us clear information and actions and constantly updating us. He went above and beyond to help us liaise with a Mandarin-speaking contractor. Shabnam also took extra time and care to help my mother with technology troubleshooting when required to sign documents. I wouldn’t hesitate to recommend Daniel, Shabnam and the whole team! Especially for people with parents who either don’t fully speak English or have English as a second language the team is diverse and very understanding. Thank you so much
