After a long a difficult sales campaign (several units in Mitcham, Vic) with a competing agency, Lilliana reached out and contacted me. I had just experienced a failed auction and she mentioned that Ray White had sold a similar property at auction within a week of my auction and achieved a great sales price. I challenged her with this: draw upon your available sales network and sell one of my units... between Christmas and New Years without any money for advertising. And she did it! Lilliana and her team also managed to negotiate a great timing on the sale. At every step of the way Lilliana was proactive, informed, persistent and tenacious. She worked tirelessly to resolve issues, unblock obstacles and achieve results. Thank you to Lilliana and her team for such great work!