Lily's profile

Lily's reviews

  5  
Lily has 86 reviewsacross 12 different locations, showing 12.
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Seller review
Wonderful experience
over 2 years ago
Wonderful experience

Lily provided a wonderful experience selling my apartment. Selling can be stressful, but Lily made it easy with fantastic communication, great guidance and expertise. The whole process was seamless and I’m very happy with the end result.

Seller review
Two thumbs up!!
over 2 years ago
Two thumbs up!!

I couldn't be happier with the outcome of the selling of my property with Lily as my agent. She was extremely responsive and very pro-active on communicating with me though out the sale. If you are a buyer or seller I would highly recommend Lily.

Seller review
Local knowledge, great communication
over 2 years ago
Local knowledge, great communication

Lily was great to have as our property agent. Lily gave us an extensive campaign outline, she helped coordinate pre-sale trades and was present throughout the whole campaign to support us. Lily’s communication skills are great which is so reassuring during the stress of selling a house. Would recommend to anyone looking to sell to have a conversation with Lily and you won’t be disappointed.

Seller review
Exceptional sales person.
almost 3 years ago
Exceptional sales person.

Lily was highly professional and knowledgeable about real estate. Her advice and guidance were greatly appreciated. Lily kept me informed on a regular basis and was easy to deal with being both polite and courteous at all times. Lily is a valuable asset to Jas Stephens and very reliable. We would have no hesitation in recommending Lily to any vendor.

Seller review
Exceptional and professional service by Lily
almost 3 years ago
Exceptional and professional service by Lily

We chose Jas Stephens to sell our family home. Right from the beginning it was a smooth process. Lily was professional, friendly and a pleasure to deal with, she listens and provides honest feedback and assisted with any questions and concerns promptly. Craig was professional and an excellent auctioneer, he knows the western suburbs very well due to his expertise and vast experience. Lily and Craig are a great team and achieved a positive outcome for us. The whole team at Jas is very professional and assisted us along the way, we highly recommend Lily and Craig.

Seller review
Excellent service
about 4 years ago
Excellent service

We worked with Lily from Jas Stephens selling our house that we had lived in for 21 years. Lily provided us with excellent advice on preparing our place for sale, was always available for a chat and to help us in any way. We found Lily and the whole team at Jas Stephens extremely easy to work with, very professional and would highly recommend them.

Buyer review
Professional and timely Service
about 4 years ago
Professional and timely Service

Lily was excellent at assisting me with the purchase of my first investment property. She was able to provide guidance in a timely manner and assisted promptly and effectively with enquiries and negotiations between the vendor and myself. I highly recommend Lily for your property purchases.

Seller review
Highly Recommended
about 4 years ago
Highly Recommended

Once selecting Jas Stephens as the agency to sell our mother’s house in Yarraville, we were connected with Lily Durnan and Craig Stephens who worked in tandem as a great team. Reassuringly, from the beginning both displayed a very thorough knowledge of the broader and local housing market. Lily was our regular point of contact and was always a pleasure to deal with. At all times she was highly professional, friendly and accomodating, and no query was a bother to her. On a practical level she was able to give sound advice on the presentation of the property, and was meticulous in keeping us updated throughout the marketing campaign. Craig also touched base throughout the campaign and conducted the auction to which he brought his extensive experience and highly honed skills, and definitely achieved an outcome that the whole family was happy with. Given our positive experience, we would certainly use Jas Stephens again in the future.

Seller review
Practical advice and great communication
about 4 years ago
Practical advice and great communication

We found Lily to be a very knowledgeable agent and appreciated her pragmatic advice and her responsiveness to any questions or concerns we had.

Seller review
Great estate agent
about 4 years ago
Great estate agent

Lily is a REAL-estate agent, she doesn't try and sell you hopes and dreams, rather an honest and realistic approach that makes her a pleasure to deal with. Her communication is timely, consistent and factual. I've brought from Lily and sold with her. Both times have been extremely positive. I recommend her services highly.

Buyer review
Outstanding
about 4 years ago
Outstanding

As a (now successful) buyer, I’ve dealt with quite a few agents recently. Lily has been a huge leap above everyone else. A real gem! She’s honest, transparent and professional. I would engage her in a second if I had a property in the area to sell!

Seller review
Amazing communication
about 4 years ago
Amazing communication

Lily’s local market knowledge was second to none. Her advice from styling my property to the timing of opens was invaluable. She kept me informed at every stage. I first started talking to her about 12 months prior to the sale and she continued to keep in touch over that period. I am very happy with both Lily as an agent and also the overall service from Jas Stephens. Highly recommended.

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