Louise was helpful, professional, competent and with a lovely human touch to her personality. She had answers to my questions, followed up as required and offered good advice along the way. I would highly recommend her and the agency.
My recent real estate experience with Louise Carrigg and her very competant staff has done much to restore my faith in what was a tarnished image of the industry. Her manner is charming, her approach is open and friendly. Every effort is made to answer questions as fullly as possible, without the usual prevarication. Throughout the entire campaign I was kept well informed, consulted with frequently, and reassured when in need. The end result being that I have emerged from this exercise wearing a smile instead of a frown. I have no hestitation in unreservedly recommending Louise and her team from Barry Plant at Heathmont. ..... M.H. Bridges
Louise and Kate are a pleasure to deal with. Louise has extensive knowledge of the real estate market in the area. She is friendly, enthusiastic, honest, reliable, she is the best agent in the area. I was a little nervous because I am interstate, so we talked only on phone, but the whole process was over before I knew it, with a very satisfactory result. I would highly recommend Louise and her team to all my friends who are considering selling their property. Thank you Louise an Kate
We had a very good experience with Louise and found her very easy to deal with and would recommend her .Her professional manner was a pleasure to deal with .
Absolutely fantastic!! The best decision we made when selling our house was to select Louise Carrigg to be our real estate agent. This was the third property we have sold and experience taught us that selecting the right agent is critical. Our decision was perfect, Louise has amazing local knowledge and was very professional throughout our campaign.
We rate Louise highly in managing all aspects of the sale of our home. In conjunction with Kate, a staff member, she provided us with realistic appraisal and worked tirelessly to build interest with prospective buyers. They paid a lot of attention to detail and always lived up to their undertakings. Louise has a very firm understanding of the local market in terms of values and the requirements of prospective buyers and provided us with sound advice on presenting the property. She conducted the auction like a pro really engaging the crowd and achieved a result that met our expectations. Recommend her highly.
My Home was very precious to me and selecting the right agent was very important. I selected Louise because I believed in what she had to say. Louise is enthusiastic, approachable and can made the right decision under pressure. Her understanding of area and people skills are amazing. Louise is very successful in what she does because she is a bloody hard worker. These qualities gave me security that my home was in good hands. Louise never disappointed me, and the final result as spoke for itself. Well Done Louise.
Louise and the Barry Plant Heathmont team are the exception to the rule in relation to my experiences with real estate agents. I used to rate real estate agents in the same realm as used car salesmen based on dishonest sales pitches and disappointing outcomes; but I can now say this is certainly not the case when I think of my experience of Louise and her team. I have been both a buyer and a seller in competitive and slow markets and as a buyer, Louise never gave up on finding me the perfect home. She listened to my needs and gave me honest feedback whether these were achievable in the market and locations I wanted. I never once felt ignored, forgotten or unsure that Louise didn't have my hopes as a priority in her efforts to find me a perfect home. As a seller, Louise was patient and not pushy like so many agents were to secure my business. She was honest and gave invaluable and affordable advice on improvements that did make a difference to the final sale value of our home and her connection to the services we needed to prepare our house for auction were equally professional and affordable. On auction day itself, Louise was as pumped as I was nervous. She acted in an entirely professional manner and spoke to all people at the auction as potential buyers which made everyone's experience at the auction a pleasurable one. All of the little extras both in the build up to the auction and on the day itself gave everyone who was there a red carpet experience. I consider her to be the finest example of any agent and encourage all who are considering her to be their agent to allow her the opportunity to do the same for them.
Louise and Jacob are the top pick of agents in the area. They have so much knowledge of the market place, very friendly, professional, honest and fantastic communication. We had an amazing marketing campaign and couldn't have asked for better agents who delivered an outstanding result for us! Would recommend using them to everyone
We engaged the services of Louise Carrigg - Barry Plant Heathmont for the sale of our property at 6 Craigielea Place East Ringwood April 2016. Louise Carrigg and her team at Barry Plant Heathmont we found to be the most professional real estate agents we have dealt with during our time of selling and buying property over a 28 year period. Louise will not tell you what you want to hear, but, instead will give you the facts and an honest and realistic price range of what you can hope to achieve in the market. Louise and her team made the sale of our home as stress free as possible, she provided plenty of notice for private inspections and at times we forgot the house was on the market, she and her team also followed through on phone calls and correspondence, provided prompt feedback after open for inspections and private viewings and were at all times very respectful to family life. We would unreservedly recommend Louise and her team at Barry Plant Heathmont, a most professional and hard working real estate company that will work hard to deliver a great result. Sincerely Martina & Charles Sheehy
After we made the hard decision to sell our property of 42 years, we had to make the hard decision to choose a Real Estate agent to sell it. We chose Barry Plant Heathmont for the reason that, who knows the area better than someone situated in Heathmont. From our first meeting, Louise Carrigg and Kate Birchall portrayed their true professionalism as they provided us with real information that made us understand the reality of how a property is sold, the market and the potential our property could achieve. Once we set a date, the process was set out on a timetable that was that was easy to follow and kept us informed of what was coming up and when we were required to participate. The communication after each event was informative and realistic. Prospective buyers were identified and in the end were there bidding as predicted. After the first week we settled into a routine that became easier as the campaign progressed. You and Kate made the whole experience of selling a positive one and achieved a result beyond our expectation. The whole process from start to finish was handled with true professionalism, reality, honesty with a personal touch. Thank you Louise and Kate for a job well done. Linda and Richard. Balfour Ave Heathmont.
