There’s an old saying that success in real estate requires just as much understanding of people as it does of bricks and mortar. If you were to take a close look at the ever growing collection of glowing testimonials from Louise Chuah’s clients, you would soon come to realise just how true this is. Expressions like “So understanding of our needs…”, “Always listened to what we wanted before she offered advice”, and “Nothing was ever too much trouble” seem to pop up with remarkable regularity. Of course when you combine this commitment with excellent negotiating skills that can be relied upon to produce excellent results, the reasons for her success in this competitive industry are obvious. Louise bases a great deal of her approach on a simple premise. Having bought and sold a number of homes herself over the years, she makes sure that her clients are always kept fully informed and never left in any doubt as to what is happening in the background. As she will tell you herself, “I never assume anything. Buying and selling a home can be a stressful experience if you’re unsure about the process. So I make sure that my clients are never left in doubt.” Working closely with husband and Director of the Ringwood office, Aaron, Louise takes a great deal of pride in working as a key member of one of the most respected real estate teams in Melbourne’s eastern suburbs.