Luanne's profile

Luanne's reviews

  4.9  
Luanne has 40 reviewsacross 23 different locations, showing 12.
Seller review
Totally professional in all areas of preparing, presenting and selling the property.  Great outcome.
8 months ago
Totally professional in all areas of preparing, presenting and selling the property. Great outcome.

Living interstate, it was always going to be a challenge to get the property ready for sale. Luanne took on this responsibility with both enthusiasm and dedication. Nothing was too small or for that matter too large to undertake. There were a several challenges along the way, but again I had complete trust and confidence in Luanne's ability to 'step up to the plate' and I was always kept in the loop with respect to progress and decisions made. Great communication. In the end the property was put on the market in a timely manner followed by a quick sale. I cannot be any happier with the result.

Seller review
Professional, experienced and person centred.
9 months ago
Professional, experienced and person centred.

Luanne's vast experience in real estate was invaluable in the sale of my property. This was the 2nd time I sought her assistance to sell a property and I was not disappointed. Luanne provided evidence and experience based advice and her communication was constant, clear and informative so I knew what to do when as well as what was occurring at each stage of the sale process. She was reliable, professional, respectful and most of all I knew she cared about me, my goals and managing/ limiting the impact of frequent open homes. I also really appreciated her enthusiasm for her job. I highly recommend Luanne.

Seller review
Luanne is the ultimate professional
over 1 year ago
Luanne is the ultimate professional

From the very beginning, Luanne provided me with a comprehensive sales plan - including advice on preparing my property for sale, educating me on the current market and providing relevant, detailed sales information. Luanne kept me informed at every step of the way and provided clear and honest advice. Luanne is committed to providing the best, stress free environment for her clients - I can attest to this, the sale of my property was seamless and easy. I would recommend Luanne to anyone considering selling their property.

Buyer review
As a buyer I have found Luanne fabulous to deal with.
about 2 years ago
As a buyer I have found Luanne fabulous to deal with.

Luanne has remained a constant source of knowledge and provided advice and guidance to me when purchasing my property from her. She is honest and sincere, and I would not hesitate to use her when I decide to sell.

Seller review
A treasure of an agent
about 2 years ago
A treasure of an agent

We are so pleased we selected Luanne to take on the sale of our Canberra home. Throughout all of the stages of selling she provided calm and well considered advice, clear communication and great follow-up to ensure everything occurred as it needed to. We no longer live in Canberra and so were even more grateful for her honest, open and practical approach. Ours was a more unusual property but this did not deter her at all. She gave us invaluable advice on how to best present the property and then sourced and organised the tradies to do what was agreed. She developed up good promotional material working with those who could best show the benefits of the property. She arranged open homes at times when the target market was likely to be available and readily met with interested parties needing to attend at other times. After each showing she provided good feedback so we always knew how things were going. She undertook negotiations with those most interested to achieve the sale. She has continued to oversee the process once an offer was accepted to ensure exchange of contracts and attend to issues pending the final settlement. Luanne's knowledge, professionalism and calm approach has certainly reduced the level of stress and uncertainty we might otherwise have experienced. We were very fortunate to have her mange the whole process given we were a long way away, as indeed were many of the interested parties. We highly recommend her to others looking for someone to sell their property.

Seller review
Happy, Happy, Happy!!
over 2 years ago
Happy, Happy, Happy!!

Luanne was in working in Property Management when we met her in 2014, and she was highly recommended by our listing agent when our property failed to sell. Luanne's professionalism and commitment in looking after our interests during the time it was rented was unparalleled. Eventually, Luanne moved into sales, so when we decided to list the property for sale, it was an easy decision to engage her as our selling agent. We found Luanne's knowledge of current market conditions to be very considered and sound. We were not given over-inflated expectations; rather Luanne provided detailed information regarding current market conditions in the local area and offered reliable and valid advice to ensure a great outcome for us. Her communication with us has always been prompt & timely, informative & concise, and we could not be happier. She was very thoughtful and flexible regarding viewing times to allow a seamless flow of "Open Home" viewings in the area. We have no hesitation in recommending Luanne Stapleton from Edge if you're looking for an honest and reliable selling agent. Luanne's integrity is beyond reproach, just as her desire to achieve the best result for her client/s is paramount.

Seller review
Luanne Stapleton is a considerate, efficient agent who provided an excellent service.
over 2 years ago
Luanne Stapleton is a considerate, efficient agent who provided an excellent service.

Luanne is a very efficient but also a patient person, and went above and beyond what one would expect. She provided good background information and suggestions for marketing. She was also extremely helpful in organizing the services and minor repairs required when placing a property on the market. She has an extensive network of traders who were able to provide services at short notice. When marketing the property, she provided longer-than-usual time slots for inspection so that viewers of the property would not be rushed. She kept us informed at all times.

Seller review
Super helpful and keen to deliver a great result
over 2 years ago
Super helpful and keen to deliver a great result

Luanne was really great and I recommend her to anyone looking to sell their property. She is very practically-minded and determined to get a great result. I had never seen a property before and found Luanne to be eager to involve me in decision-making and explain things every step of the way. She made sure to check things like styling and repairs were not just up to her standard, but also met my expectations as a buyer. Luanne was driven in working with potential buyers to meet their needs and encourage positive engagement. She kept me updated throughout and made a point of consulting and explaining potential outcomes and ways forward. Luanne was highly responsive and informed on the local market. I'm really happy with my outcome and encourage anyone, experienced or not, to get in touch with her.

Seller review
Excellent agent
over 2 years ago
Excellent agent

Luanne is a very experienced agent who keeps up to date with the market and communicates professionally, honestly and regularly with potential buyers and the seller. She takes the time to explain the selling process clearly and keeps you up to date with progress. Luanne is very organised and efficient in assisting you to prepare for sale. Highly recommend Luanne to anyone wanting to sell their property.

Buyer review
Prompt and Courteous
over 2 years ago
Prompt and Courteous

Luanne was great to deal with, communication was prompt and polite, she was transparent with the process and helpful with providing additional information. She made the buying experience clear and smooth.

Seller review
Luanne goes above and beyond!
almost 3 years ago
Luanne goes above and beyond!

I can't thank Luanne enough for the advice, wisdom, professionalism and support she provided during the sale of my property. Her input on how to prepare my property for sale and her high quality contacts (flooring, painting, gardening and styling) were invaluable. Luanne's market experience and regular informative communication made the sale process quick and painless. I highly recommend Luanne.

Buyer review
Lovely to interact with
almost 3 years ago
Lovely to interact with

I recently purchased my first property through Luanne and found her extremely pleasent, straightfoward, and the process ran very smoothly. She was always easily contactable while also considerate of my availability (being a shift worker). She made sure the whole experience was as low stress as possible.

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