Lucy's profile

Lucy's reviews

  5  
Lucy has 145 reviewsacross 17 different locations, showing 12.
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Lucy's qualities as told by our client reviews: supportive, well-prepared, friendly, honest, responsive, local expert, clear communication.
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Seller review
Dedicated, Down to Earth, and Incredibly Helpful
8 days ago
Dedicated, Down to Earth, and Incredibly Helpful

Lucy worked with us in our search for a new home for over a year. Providing us with so much helpful advice and insight into real estate during our long house hunt. It was priceless help that calmed our nerves and helped with some tough decisions, such as deciding to bid at an auction. It was an easy decision to sign with Lucy to sell our home of 11 years, and we were so pleased with the whole process. Lucy provided styling advice to assist with the house presentation and explained the selling process easily. Together with her team, Lucy got our house on the market quickly and it sold in just 13 days, with with 25+ groups through. Communication during the process was easy and informed, we always knew what was happening and where we stood. We highly recommend Lucy and her team for buying and selling. Super impressed and very happy with the professionalism as well as the personal touch. The best.

Seller review
No one is better
15 days ago
No one is better

Communication, can do attitude, attention to detail, genuine interest in the client. All the things you could ever ask for in an agent, and no word of a lie, just the driven person you would want. A great partnership to sell a place in a tough market and never dropped her head when things got tough. It only drove her to keep at it and further, proved she has integrity and honesty at heart. People don't trust agents, this is someone you must trust. The best experience and the desire to work with her again if we ever sell another house in Canberra is huge. Well done, don't use her and you won't ever know how good the experience should be. Professional at every turn. And brutally honest when needed

Seller review
Dedicated, warm and professional, Lucy achieved a great result and became truly special to us.
3 months ago
Dedicated, warm and professional, Lucy achieved a great result and became truly special to us.

Working with Lucy to sell our home became far more meaningful than we ever expected. From the start, her dedication never wavered, and she always made us feel like a priority. Her communication style was warm, friendly, and professional, which made the entire process feel comfortable and stress-free. What truly set Lucy apart from other real estate agents was her unwavering determination and commitment to achieving the best possible result. When the first offer came in at $1,400,000, she didn’t settle—instead, she worked tirelessly, using her expertise and persistence to ultimately secure a sale price of $1,700,000. Her dedication to wanting to sell our home for the right price was truly second to none, and something we hadn’t experienced with other agents. Lucy’s strong market knowledge gave us confidence in every decision, and her negotiation skills played a huge role in delivering such an outstanding outcome. More than just an agent, she genuinely cared about us throughout the journey. Over time, Lucy has become a truly special person in our lives, and we’re incredibly grateful for her support.

Buyer review
Professional, Responsive and Truly Supportive
5 months ago
Professional, Responsive and Truly Supportive

Lucy MacGregor was extremely helpful with all my enquiries and consistently acted with professionalism throughout the process. She was responsive, supportive, and made everything feel seamless. I would highly recommend her services.

Seller review
Coulnd't Have Been In Better Hands
5 months ago
Coulnd't Have Been In Better Hands

Working with Lucy to sell my property in Queanbeyan was a pleasant experience. Lucy's communication throughout the process was fantastic. The sale of the property was seamless and I couldn't have hoped for a better deal. I would recommend Lucy to anyone looking to sell their property. A+++ Experience.

Seller review
Absolute star!
5 months ago
Absolute star!

Lucy is an absolute weapon! So great at explaining the process (and patiently re-explaining it to you throughout, when you forget what's next) Lucy knew exactly what to improve before sale and priced it perfectly. A local record number of viewers through the house within 48 hours of it being listed online. The house was under offer (within 3 days of listing) before we even got the sale sign made. She recommended and even contacted local businesses for us to help us get the house ready for sale. Lucy also went out of her way to help provide us advice on purchasing a new home (when there's nothing in it for her). Would absolutely buy from her! She is very professional and ethical in her approach and transparent with updates for both sides of the sale. And if we ever sell again, it will only ever be with Lucy

Seller review
Impeccable service and communication
5 months ago
Impeccable service and communication

Lucy is the best agent we’ve ever worked with. She’s got great communication skills, transparent, really listened to what we wanted and was really personable. She’s a delight to work with, we can’t recommend her enough

Seller review
Best Agent in Canberra & Surrounds 🙌🏽
9 months ago
Best Agent in Canberra & Surrounds 🙌🏽

⭐️⭐️⭐️⭐️⭐️ We’ve had the absolute pleasure of both buying and selling with Lucy over the years. She has been nothing short of amazing every step of the way! 🌟 Lucy is incredibly professional, trustworthy, and genuine — a rare combination to find in real estate. She has such a positive, bubbly energy that makes what can be a stressful process actually enjoyable. Her communication is always clear and prompt, and she goes above and beyond to make sure everything runs smoothly. Whether you’re buying your first home or selling your family property, Lucy is the one you want by your side 🥰 Thank you Lucy, for making our experiences with you so seamless and exciting — you’re a superstar! 💫

Seller review
Lucy provided a very smooth, efficient, professional service that exceeded our expectations
9 months ago
Lucy provided a very smooth, efficient, professional service that exceeded our expectations

Lucy has a very calming but confident approach to the entire process from start to finish. She really listened to all our concerns and issues that needed to be addressed, and it gave us great confidence that our property was in the right hands. Her communication with ourselves, our tenant and other stakeholders was always prompt and accurate which was really important to us. Lucy's contacts in the sector were exceptional and she also identified the successful purchasers early on and it rolled very quickly from there.

Seller review
Flawless Care and Faultless Campaign
9 months ago
Flawless Care and Faultless Campaign

Selling a house is a huge task - and selling a much loved home is even bigger. Choosing Lucy was critical to the success of our campaign. She was easy to talk to, had fantastic selling statistics, she was knowledgeable about our area with a network of motivated buyers who were interested in our home and through every open home and communication - she was nothing less than professional perfection. Her ideas and strategy for presenting our home and crafting the marketing campaign were considered and focussed, and in the end yielded a great outcome. Her engagement with our goals and our home - its features and benefits were what defines Lucy as the gold standard of estate agent. We felt confident in all parts of the process with Lucy's incredibly clear and prompt communications, professional advice that was always considered and on point and of course - Lucy is also a really lovely person to work with as well which made the process so much easier. At every moment of our home selling journey, Lucy was there supporting and guiding - whatever the work required. To say we have been thrilled throughout the whole process is an understatement - we couldn't be more content and proud with our outcome. We highly recommend Lucy MacGregor and Blackshaws Manuka.

Seller review
I would highly recommend Lucy MacGregor to anyone buying or selling property
9 months ago
I would highly recommend Lucy MacGregor to anyone buying or selling property

I had the pleasure of engaging Lucy MacGregor as my Real Estate Agent and couldn’t be more impressed with her professionalism, communication, and results. From the very first meeting, Lucy demonstrated a deep understanding of the local market and provided clear, honest advice on how to achieve the best possible outcome. Despite being overseas at the time, she kept me informed every step of the way, promptly answering questions and providing regular updates without me ever needing to chase her. Lucy’s negotiation skills were exceptional. She secured an excellent result that exceeded my expectations. I would highly recommend Lucy MacGregor to anyone buying or selling property. She’s professional, approachable, and delivers outstanding service from start to finish.

Seller review
Amazing experience selling with Lucy
9 months ago
Amazing experience selling with Lucy

Lucy was amazing to work with from start to finish. She made the entire selling process smooth and stress free, keeping us informed every step of the way. Her communication, professionalism and understanding of the market were outstanding. We really appreciated her honesty, attention to detail and calm approach. We couldn’t be happier with the result and would highly recommend Lucy to anyone looking to sell their home.

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