Lucy's profile

Lucy's reviews

  5  
Lucy has 79 reviewsacross 18 different locations, showing 12.
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Buyer review
Best Agent I met!
about 2 years ago
Best Agent I met!

Lucy is an excellent agent. I purchased my first home off her and she went above and beyond to make the experience delightful and as easy can be. After meeting atleast 50 different agents whilst house hunting, Lucy stood out as the only one that seemed to care about the buyer rather than making money. Lucy makes it feel more personal, Always returning calls and emails with haste, always on time or early to B&P inspections and pre settlement inspection. I will definitely use Lucy again. Thankyou

Seller review
Incredible Service
about 2 years ago
Incredible Service

Needing a quick sale of our property in Everton Hills to buy another home, we called 5 different local agents. Lucy immediately stood out as incredibly friendly, trustworthy, and very willing to help. She provided a strategy within hours of our initial call and has guided us professionally through the entire sales process. Lucy successfully sold our home off market within a week of our initial conversation. To say I'm blown away with Lucy's service would be an understatement. Highly Recommend!

Seller review
Genuinely great!
about 2 years ago
Genuinely great!

Lucy was outstanding. From our first communication I felt at ease and trusted her judgement and knowledge. Nothing was too much of an effort with Lucy, between dealing with tenants, leasing agents, tradesmen and the buyers she was an absolute gem. I can’t recommend Lucy enough as she made what could have been a stressful process very calm and concise. The communication was excellent and I felt informed and up to date every step of the way. I’m very grateful to have had Lucy facilitating my house sale.

Seller review
Lucy exceeded expectations, ensuring transparency and went above and beyond to meet our needs
over 2 years ago
Lucy exceeded expectations, ensuring transparency and went above and beyond to meet our needs

Lucy West, an agent at LJ Hooker Stafford, successfully managed the sale of our property. Her supportive demeanor, excellent communication skills, and consistent updates ensured our engagement throughout the process. She demonstrated transparency and consistently exceeded expectations in accommodating our needs. We are extremely pleased with the service provided, which resulted in an excellent outcome, facilitating our transition to the next phase of our lives. Furthermore, Lucy's meticulous attention to detail, vast knowledge, and keen eye for opportunities significantly contributed to preparing our property for inspection and sale, ultimately leading to our utmost satisfaction with the outcome. Lucy is dedicated to achieving the best results for her clients in a manner that is approachable, supportive, and always prioritizes everyone's best interests. We wholeheartedly endorse Lucy and express our deep gratitude for the privilege of collaborating with her on the sale of our home.

Seller review
Genuine, professional, stress free experience, great communication and market knowledge.
over 2 years ago
Genuine, professional, stress free experience, great communication and market knowledge.

We recently had the pleasure of selling our unit with the help of Lucy and the LJH team. Lucy made the whole experience easy and stress free with excellent communication throughout. Lucy was genuine, professional and extremely helpful. From giving expert recommendations to organising staging and compliance checks as we are interstate, made the process a breeze. We thank her and the team for all they have done. Highly recommend!

Buyer review
10/10 experience
over 2 years ago
10/10 experience

Lucy was an absolute joy to work with throughout the entire purchasing process. Lucy was professional, approachable and personable. I would highly recommend Lucy for anyone thinking of selling their home. She was always on time and answered all of our questions along the way. She was respectful of both the owners and us as the buyers, she knew the expectations of the owners and ensured that our budget was within these expectations, so not to waste anyone's time. Lucy is a wonderful agent, we will definitely use her for any future houses we sell.

Buyer review
Super lovely
over 2 years ago
Super lovely

Lucy was lovely, and was wonderfully helpful without being pushy. I really appreciate that in an agent. The process of buying my apartment was very smooth. Definitely recommended 👍

Buyer review
Great experience!
over 2 years ago
Great experience!

Lucy was a pleasure to work with and made the process of purchasing my first property smooth and stress free. She was professional, authentic and always more than willing to answer any questions I had. I would highly recommend Lucy for anyone looking to purchase their first home.

Seller review
Dream Team
over 2 years ago
Dream Team

We recently sold our apartment with Lucy, Adam and the LJH team after buying it three years ago through the Stafford office. We felt very at ease with their research, scheduling and work behind the scenes and listed immediately. We went off market and sold after one inspection, with a record price for the complex. We could not have asked for anything more and would highly recommend.

Seller review
Fantastic customer service & great outcome
over 2 years ago
Fantastic customer service & great outcome

Engaging Lucy to sell my property with Lucy was a smooth experience in terms of professionalism and results. From the initial contact, her attentiveness and clear communication instilled confidence. She also provided guidance to make the property appealing to potential buyers which ultimately secured a great price. I could not be happier with the result and would not hesitate to recommend her & the team.

Buyer review
Friendly and professional
over 2 years ago
Friendly and professional

Lucy was fantastic to work with! As first home buyers, much of the process was new to us. Lucy answered every question we had, went above and beyond to ensure we felt informed and supported, and guided us through the purchasing process. We highly recommend Lucy.

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