Our home settled yesterday. Luen is a competent, kind, and smart realtor. She is efficient and knows the Geelong market. Both the agency and Luen did great work. Kept us informed throughout the entire campaign. Dedication is apparent through lots of open houses and subsequent liaison on issues between us and prospective purchasers. Fees are reasonable. Highly recommended.
Responsive, knowledgeable and professional. Happy to go the extra mile for a win-win experience.
Luen was always very professional which was especially appreciated as we were unfamiliar with sale procedures and on-line requirements. Luen always replied promptly to any questions and concerns and patiently guided us through electronic signing. Luen was always friendly and approachable. And she found us an excellent grass cuttter. She would be the first person we would recommend for Real Estate needs. Thank you Luen!
Luen was professional and provided up to date information. We were kept informed about inspections, no of people and feedback. We were provided with a weekly report.
Luen provided prompt responses and helpful advice throughout my buying experience. She had a good understanding of the area and realestate processes in general. Great to work with.
I've never met such a lovely open person as luen..and that was BEFORE I decided to sell.(place across rd was for sale). Luen was very patient and helpful and very contactable Highly recommend both luen and Yan from hayeswinkle
Luen is very pleasant to deal with and helped us prepare effectively for the sale of our home. Always easy to communicate with.
Luen has made the whole process really simple and communicated everything in a timely and easy to understand manner.
Luen helped to sell our IP and I cannot recommend her enough. Every week she emailed an update on how the campaign is going, potential buyers and how many people came to the inspections. She follows up reliably with any potential interested parties and gladly stays back at inspections to answer questions to anyone interested in the property. She is polite, reliable, professional and very hard working. Luen replies to any email or text message within 2 hours and is always happy to answer any questions we have. We even received a bunch of beautiful flowers upon the successful sale of the property. If I could, I would give 10 stars out of 10 to Luen!
Luen sold my property in Leopold off market achieving a fair price. She is passionate about what she does works hard for her clients. Would recommend.
Luen was professional and warm in all our dealings with her. Her market knowledge was excellent and as a FHB, she was available and willing to answer any questions we had during the process. Would definitely recommend!
It has been a great buying experience. Luen was kind enough to answer all the queries. She was honest, straightforward about the details of the property. Very responsible and quick for anything during the purchase.
