Lukas' profile

Lukas' reviews

  5  
Lukas has 41 reviewsacross 19 different locations, showing 12.
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Lukas' qualities as told by our client reviews: reliable, local expert, responsive, dedicated, clear communication, friendly.
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Seller review
Excellent and very professional Service
almost 2 years ago
Excellent and very professional Service

We recently sold our property in Throsby , Lukas provided excellent guidance and support on what needed to be done for my property to be sold . Lukas was professional and friendly kept us informed about the activities involved in various stages during the sale of the property and made it really easy and smooth. Lukas was always available to respond to our questions in this process . we are very happy with the services Lukas and Independent property group have provided.

Buyer review
Best Customer Service in ACT
almost 2 years ago
Best Customer Service in ACT

Lucas is a genuinely caring, thoughtful, responsive agent who always hold himself accountable to his commitments/promises. He is never late to appointment, contactable even after work, keeps us informed and connected, and always goes above and beyond to help us negotiate the contract terms. Thanks to his help, we were able settle our property in less than 4 weeks! Before moving to Canberra, we’ve dealt with many agents through buying, selling or renting properties. Lucas renders the best customer service among all. We would definitely refer Lucas to friends or families who about to enter the property market.

Seller review
Cool, calm and collected
almost 2 years ago
Cool, calm and collected

Lukas’ high degree of professionalism coupled with his cool, calm and collected nature made the selling process feel easy. Updates and feedback I received throughout the campaign were insightful, and I felt assured that Lukas was genuinely driven towards delivering a successful result. I have freely recommended Lukas to others, and already have him appointed to handle the sale of another property.

Buyer review
Excellent professional
almost 2 years ago
Excellent professional

Lukas is an honest hard working agent. His care and experience for someone so young was exceptional. I expect him to go on to big things in the future. I will be recommending Lukas to anyone I know that needs to sell or purchase a property.

Buyer review
Excellent agent
almost 2 years ago
Excellent agent

Lukas was a great agent to work with when purchasing our new home. He was friendly, approachable and passionate about the property he was selling. Thanks Lukas!

Seller review
Outstanding agent from the perspective of both a buyer and seller!!
almost 2 years ago
Outstanding agent from the perspective of both a buyer and seller!!

Out of all the sales agents we dealt with trying to find our new home (about 10 of them), it was not until we met Lukas Santinon of Independent that we found the right one. Lukas was so very impressive that not only did we buy that property, but engaged him to sell our existing one as well. He was thoroughly across the property's details, took the time to give us a very thorough inspection answering all questions accurately, and given our experience with others who just stood over in the corner on their phones, he was actually actively trying to sell the property, but in a very genuine way (not pushy at all). He followed up with a few things we wanted from the seller immediately following our initial meeting and communicated with us throughout the whole experience (not to mention making himself available for follow up inspections/questions whenever we asked). When it came time to sell our existing place, Lukas did not disappoint and confirmed that we had made a very good decision in using him as our selling agent as well. He achieved exactly the outcome we were looking for in record time. If/when it comes time to move again, I will certainly be reaching out to Lukas, he is a tremendous agent and we cannot recommended him highly enough. Would give 6 stars if we could!

Seller review
Excellent service with great communications
almost 2 years ago
Excellent service with great communications

Lukas provided excellent guidance on what needed to be done to the property to get it ready for sale. He provided a detailed program of the activities leading up to the auction. He also regularly updated me on the progress leading up to the auction. Overall, he provided the best service possible in my view and I would certainly recommend him to others buying or selling real estate.

Buyer review
Postitive buying experience
almost 2 years ago
Postitive buying experience

We were very happy with our experience buying an apartment, Lukas was very friendly, always responded to any queries promptly, and reliably followed up on anything he said he would do for us during the process. It was a pleasure to deal with Lukas and we are happy to highly recommend him.

Buyer review
Smooth, hassle-free process
about 2 years ago
Smooth, hassle-free process

Lukas was a tremendous help in the purchasing of this property. His friendly demeanour coupled with high levels of professionalism and prompt communication ensured an stress-free process. Lukas was a pleasure to work with and I would highly recommend him in the future.

Seller review
Honest, professional and trustworthy service that goes above and beyond the expected.
about 2 years ago
Honest, professional and trustworthy service that goes above and beyond the expected.

We have sold two properties in Canberra with the help of Lukas, and we would highly recommend both he and his team to anyone wanting friendly, helpful and knowledgeable service that gets great results. He provides excellent selling advice and was able to recommend other trusted professionals and trades people to act in a timely fashion. Not living in Canberra, it was important to have someone on hand to direct anything that needed doing - from styling to a quick trip to Bunnings his willingness to get in and get the job done helped to make the sales process easier, faster and more economical. We are more than happy with the end financial results he has been able to achieve on our behalf but more importantly we have appreciated having an enthusiastic and motivated agent who is easy to talk to, reliable and who we have been able to trust.

Buyer review
Professional & Personable
over 2 years ago
Professional & Personable

Lukas was the agent in a sale I was involved in where I was the purchaser. Nothing was too hard for him and he always made himself available offering to go the extra mile if I needed anything further. He made the process as easy as possible. He is a lovely and likeable person and I would recommend him to anyone asking me for an agent I'd refer them to.

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