Our experience with Luke was excellent, he is very knowledgeable and helpful, Luke's communication with all parties was great, very professional.
Luke's market knowledge and the effort to achieve the result we wanted was impressive. This was achieved in trying times with Covid requirements and having to coordinate with a Tennant. All done professionally with clear regular communication with us. This is the second time we have used Luke to sell a house and are very happy once again. Thanks Luke
It is really an enjoyable and exciting experience. Locke provided a lot of help in answering inquiries and questions by professional way.
Luke was always friendly, professional, and made the whole process so easy. He was always happy to help if we had questions, and regularly called just to touch base about the process. We would happily and highly recommend Luke to any prospective buyer.
Luke did everything he could to help us get THE house we really wanted! Answered or quickly returned our calls, even when our queries were probably trivial. Luke liaised with the seller so that the purchase process went smoothly. We did not feel pressured at all and, thanks to his efforts, the seller was flexible to our needs....this relieved a lot of stress for us when trying to sell one house and purchase another. Luke would be our "go to" agent in the future.
I wanted to touch base with you on our recent experience with Florent & Mundey Real Estate. Back in March, we contacted several real estate agents in the Coffs Harbour area to provide quotes and valuations of my late Nan’s house at 77 Red Cedar Dr. We were fortunate to have Luke come along as part of that process and after much thought we decided to proceed to contract with Florent & Mundey. One of the reasons for this decision was Luke’s professional and warm personality. Realistically the commission and valuation amongst the agencies were very similar. Ultimately the decision came down to the agent. He came across confident, respectful and not pushy or forceful which hasn’t always been my experience with Real Estate Agents in the past. Not long after the contract was signed the Covid19 pandemic commenced, obviously this presented unprecedented times and a different way of doing business. Luke quickly adapted to the new way of displaying homes, arranging viewings by appointment only and ensuring my Mum (who still lives in the home) was made comfortable that all due care was taking place during these inspections to ensure her health and wellbeing were paramount. The recent negotiation and contract exchange process has been less than pleasant however this is certainly no reflection on Luke. Once again Luke stepped up to the plate and handled the negotiations with professionalism, kindness and consideration. We have over the years sold and bought many houses and Luke rates amongst my top two agents. I don’t take writing this type of feedback lightly. Luke has truly impressed me over the past several months with our dealings and I would not hesitate to recommend him. He is a true asset to your agency and should be congratulated on the way he conducts himself and the way he represents your business. Kind regards Shari
After meeting with several agents and reviewing their proposals I chose Luke from Florent and Mundey. They had the right pricing and marketing package and it just 'felt right' with Luke. We had a flying start with a sale within 4 days of listing however this fell through for a range of reasons. I really appreciated Luke's persistence and follow-up on those that did inspect the property, and the regular communication giving me updates. It was only another month and the right buyer was found for my property. I was so happy it went to a young family as it had been my children's home. Luke ensured the whole process went as smoothly as possible and was always available if I had queries. Thank you Luke - great job!
What a pleasure & refreshing change it was to deal with Luke Wenban when selling my home. I have dealt with several agents in the past when buying & selling property & found Luke to be caring & very professional at all times. He by far exceeded my expectations & I would highly recommend him. Thank you Luke very much.
My experience with Luke was a very positive one from the first phone call to ongoing face to face meetings, Luke provided me with expert market knowledge he had a great local knowledge of the area and conducted himself in a very professional manner. I was also impressed with an excellent rate of commission he offered for the sale of my property. He at all times kept me informed of clients that were inspecting my property and was very successful in securing a better than expected price. I have continued to engage Luke now in my ongoing decision of building my new home and I am sure his professionalism and helpfulness will continue in this regard.
Luke was always ready to help and communicated quickly. He was never pushy which was awesome, and provided us with truthful information. We would highly recommend him, he is a great agent.
Luke’s effort end enthusiasm insured that we bought and sold the same property in 10 months , I wish there was a Luke in every town
