Mal's profile

Mal's reviews

  4.8  
Mal has 425 reviewsacross 13 different locations, showing 12.
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Mal's qualities as told by our client reviews: friendly, reliable, supportive, honest, responsive, clear communication, local expert.
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Buyer review
Experienced & reliable support!
almost 7 years ago
Experienced & reliable support!

Such a pleasure to deal, Mal's non-intrusive, professional support helped us navigate confidently from investigation through to purchase of our dream home. Mal is responsive, knowledgeable, perceptive & extremely reliable. We highly recommend his services.

Buyer review
Excellent communication.
almost 7 years ago
Excellent communication.

Mal was so easy to deal with. He replied to all our questions promptly. Mal provided a professional and courteous service. We never felt pressured.

Seller review
Great personalised service
almost 7 years ago
Great personalised service

We were very impressed by Mal's personal approach to selling our property. We both felt He was honest , reliable and trustworthy. Mal was excellent at providing us with information and assistance necessary for us to make informed decisions. Timely communication with us throughout the selling process from Mal, Andrea and office staff was much appreciated and we have no hesitation in recommending Mal to any potential Vendor.

Seller review
Highly reccommend Mal
almost 7 years ago
Highly reccommend Mal

Being a small town I have known Mal in real estate for many years and it was his good character that instigated me to choose him over all other agents for my most important financial asset. He is a gentleman, true to his word, not pushy and would always assist me when I otherwise could not access services. Mal always listened to my concerns, act on them or guide me through, selling a home is very stressful and he was my calming factor which brought us to a final and successful sale. I highly reccommend him to anyone.

Seller review
Selling the house myself wasn’t easy but Mal helped and was so amazing
almost 7 years ago
Selling the house myself wasn’t easy but Mal helped and was so amazing

Mal went above and beyond to help me and I can’t thank him enough,I needed a few things done around the house before I sold it and Mal organised everything for me which made less stress for me so thank you so much Mal ,I would highly recommend Mal to anyone wanting to sell or buy a house .

Seller review
78 Booran Parade, Tootgarook
about 7 years ago
78 Booran Parade, Tootgarook

Thank you to Mal and Andrea for assisting us with selling our property in Tootgarook. We were prepared to wait for the right buyer. This meant that Mal and Andrea did many opens and inspections. They kept us up to date at all times and were very prompt to reply to our emails. Very thankful and appreciative.

Buyer review
Purchasing
about 7 years ago
Purchasing

Mal was excellent in managing our expectations as purchasers with the vendors. No request was too small for Mal and his team to promptly respond to. We would highly recommend Mal if you are buying or selling.

Seller review
Sale of Rye home
about 7 years ago
Sale of Rye home

We have been very pleased with the sale of our home and in dealing with Mal on every level. From our first interaction we have felt a real level of honesty and integrity and have continued to be impressed with the level of communication and response to even our smallest queries. We were extremely impressed with the marketing campaign and by the way both Mal and Andrea listened to and acted upon our suggestions when offered. Mal always contacted us directly after each open with a detailed progress report. The sale went smoothly and in all made the process as painless as possible. Selling your home is always a significant event, but the professionalism that Mal brought to the table, helped us to feel both confident and at ease with the process. We would highly recommend Mal, Andrea and Hocking Stuart to any potential customers in the future. Deb and Paul

Seller review
An agent who goes above and beyond!
about 7 years ago
An agent who goes above and beyond!

From beginning to end, Mal went above and beyond in assisting in selling our property. Before sale, Mall assisted in preparing our property for sale with recommendation with trades and services. He ran the campaign to sell our home with professionalism and great expertise in the area, securing a great buyer. Even after the sale, Mal was happy to assist with access to the property for trades and services. He has been a joy to work with in the sale of our home and we would highly recommend him to sell your property. Thanks for all your hard work Mal!

Buyer review
Very Professional and ethical
about 7 years ago
Very Professional and ethical

I have always distrusted real estate agents and hated dealing with them in the past. Mal is a breath of fresh air and restores my faith in real estate agents. He is very trustworthy, reliable and truly cares for his clients, not just looking for a quick sale. He is prompt in his replies and handled all enquiries to a very high standard. I cannot speak more highly of him

Seller review
Professional and friendly
about 7 years ago
Professional and friendly

Mal approached the sale of our home with the utmost professionalism together with very knowledgeable advice. His manner was friendly and he gave us a feeling of confidence that he would obtain the best sale price for us. In all respects we would recommend him to any future vendors.

Seller review
Excellent service and market knowledge. Also impressive after sale service
about 7 years ago
Excellent service and market knowledge. Also impressive after sale service

We decided to sell with Mal McInnis from Hocking Stuart as we had purchased the property from him several years prior. We were impressed with him during our experience as a buyer and he didn’t let us down when it came time to sell. Mal and his assistant Andrea were professional, punctual and kept us informed every step along the way of a seamless sale process and delivered on everything they said they would do. We would have no hesitation in recommending Mal and the Hocking Stuart team to anyone who was contemplating selling in the area.

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