I'm thrilled with Marc Lum and his team's exceptional service! Their unwavering dedication and professionalism, arranging frequent inspections for over 100 buyers, culminated in a fantastic auction result. I'm immensely grateful for their expertise and support, making the selling experience successful and stress-free. I wholeheartedly recommend them for top-notch service.
I had the privilege of working with Marc and the Ray White Glen Waverley team recently. From a buyer's perspective, my experience was nothing short of exceptional. With Marc's expert knowledge and guidance, his team (specifically Steven Yang and Ryan Zhu) were entirely honest, professional, transparent and most importantly (again, as a buyer) GENUINE - something that is unfortunately not common place amongst the real estate industry. I was in the market for a property for over 9 months. I have dealt with 100's of agents, attended 100+ inspections, 40+ auctions and I can honestly and confidently state that not a single one of them, could be compared to Marc Lum and the Ray White Glen Waverley Team. The purchase of a home is meant to be an exciting experience, but in reality, is often exhausting - especially for those of us who are avid, highly informed purchasers, WITHOUT deep pockets and making one of the most important financial and emotional decisions of our lives. From the outset, Marc and the Ray White Glen Waverley team were, no nonsense, up-front and a genuine pleasure to correspond with. To put it simply, there were no "games", no false hopes or misguidance to appease the Vendors, and most important NO UNDER-QUOTING or misrepresenting the value of the property - again, entirely contrary to the unfortunate status quo of the real estate industry. I was FULLY INFORMED at every stage of the process, right up until the signing of the contract, following a successful auction experience. The overall experience left BOTH the Vendors and I, MORE THAN satisfied with the outcome - A FAIR AND REASONABLE PRICE! What else can you ask for from an agent? Without question, I will 100% engage Marc Lum and the Ray White Glen Waverley team when I decide to sell my property. To summarise - absolutely exceptional.
Compared to other agents we had dealt with, Marc was a breath of fresh air, we felt comfortable from the start. He is approachable and knowledgeable, happily answering all our questions. As first time buyers, dealing with Marc and Ray White Glen Waverley was a breeze and we highly recommend them.
I found Marc Lum to be a very professional and knowledgeable agent. Marc communicated at all times and his dedication resulted in our sale. Highly recommended
I found Marc well informed, fair and reasonable when evaluating our home. He came across as very knowledgeble of market trends and property values.Marc is easy to deal with,clear to understand and approchable.Marc has a great team around him who are timely and responsive, they mean what they say and say what they mean. I would highly recommend Marc and his team to any seller.
Marc was great to deal with, he was very easy to talk to, and responded to our questions even after hours! He and the Ray White team helped give us confidence at the auction, and low and behold we got the property we wanted. We would definitely engage them in the future.
After having a bad experience with a previous agent, Marc was a breath of fresh air. His knowledge in the Mulgrave area is unparalleled. Equally fantastic is his caring nature and advise which helped immensely with the situation I was in with my previous agent. He has tried his best to get the optimum price for the sale of my property in an ethical and professional manner which is rare nowadays. Marc will not disappoint; I recommend this agent 100%.
Could not be more pleased with my dealings with Marc simply put professional in every sense of the word
Marc was extremely professional and knew all there was to know about the Real Estate Market. He amazed us with his good knowledge and strategy for selling our property for which we were very grateful. He could answer any questions we had about what we should do to enable us to achieve a good price for our house in which we were successful. Thank you Marc very much.
If I could provide 10 stars for Marc and his team I would. I cannot thank Marc enough, his expertise and experience within the market as well as his genuine, personable and professional approach made us feel at ease. There was never an occasion where we didn’t feel part of the process or were not informed of the progress of the campaign, which is very important to us. You are amazing Marc and we would encourage and recommend anyone in the area to choose you! Thanks again!
Marc and his team is very professional and knowledgeable in Mulgrave and surrounding areas. I can say that Marc is the best selling agent I've worked with. He is genuine, a great negotiator and a great communicator. Marc with a super efficient team and process helped us to sell house with a great price in a market with a lot of uncertainties and a decreasing buyer sentiment. Everything was very clear and well planned from the beginning to the last minute of the sale campaign. Highly Recommended.
We have loved our experience with Ray White-Glen Waverley. Great agents, friendly, professional, responsible and great responsive team. Special shout out Marc Lum who done an exceptional job through out the buying process of our recent property in Mulgrave. Big Thank you for hassle free experience!
