Marc and Robert showed true professionalism in the sale of our property. We were very happy with the attitude Marc and Robert showed throughout the campaign and their knowledge in the Mulgrave area is second to none. We would happily have him sell another one of our properties when the time comes. Really appreciate the time and effort that Marc and Robert put into this campaign, available at any time and very friendly.
We had a great result with the first property and then continued with Marc and his team for the second auction. Once again Marc & Robert were upfront, open in their communication to us throughout the campaign. We felt confident moving forward with the second auction. Marc was able to negotiate the best price for us. Thank you Marc, Robert and the team at Ray White Glen Waverley, we are looking forward to working with you again in the future.
We originally met Marc when we purchased the property to develop. We were impressed with his professionalism and knowledge of the area that we decided when the time came to sell, we wanted him as our agent. He's very personable and down to earth, we really felt comfortable through the whole process. Marc & Robert worked really hard to promote the property, they were honest and direct with us. We really appreciated all their efforts and we got a great result on the auction day.
Marc Lum and his team (including the very capable Robert Bonazinga) at Ray White Real Estate Glen Waverley did a fabulous job in selling our property at 5 Bentley Court, Mulgrave. Marc is a super salesperson, efficient, confident and very knowledgeable about the area he managed. We found Marc and Robert to be hard working, professional, helpful and reassuring throughout the sales campaign who kept us regularly updated and informed of progress. The auctioneer did a great job on the day. We can highly recommend Marc and his team to anyone looking to sell their property.
We are writing to convey our sincere appreciation for the level of professionalism and enthusiasm that you and Tori displayed, when recently selling our home in Mulgrave. Like all prudent vendors we had not a nice experience with various estate agents in the Mulgrave, and found both the quality of service and level of professionalism lacking with many of your competitors. Our choice to engage Ray white's Marc Lum and his team to handle the sale of our home was the best decision made. Selling your home is at the best of times, a stressful event. However, not only did you offer experienced informative advice on the presentation of the property, but your approach when we were faced with the decision of reaching a final sale price, was neither obtrusive nor domineering. It was evident you were working for us, the vendor. Marc, we have no hesitation in recommending your services to prospective sellers and would be more than happy to act as a reference should you at any time require one. Thank you again and all the very best for the future
MARC LUM IS ONE OF THE MOST EASY GOING AGENTS WHO I FOUND VERY EASY AND COMFORTABLE TO DO BUSINESS WITH.COMMUNICATION AND HONESTY IS WHAT I RATE VERY HIGH AND THATS WHAT MARC BROUGHT TO THIS CAMPAIGN, I HAVE NO HESITATION IN DOING FUTURE BUSINESS WITH MARC AND (TORI) .THANX
MARC LUM AND HIS TEAM (TORI) WAS ONE OF THE ONLY AGENTS WHO WE BOTH UNDERSTOOD EACH OTHER WELL AS TO WHAT WE BOTH WANTED TO ACHIEVE.ONGOING COMMUNICATION WAS GREAT AND HONEST DISCUSSIONS IS WHAT I ASKED FOR AND THATS WHAT I GOT FROM HIM. HIS PROFESSIONAL APPROACH AND PERSONALITY THROUGHOUT THE CAMPAIGN WAS SMOOTH AND IT SHOWS ON THE END RESULT.THANX
Marc has been one of the best agents I have had to deal with. I say this with absolute homesty as at no time ever did I tell Marc what my previous profession was having had to deal with many agents over the years. He was honest respectful and conscientious at all times. I let Marc do what he had to do with absolute faith and confidence.
Marc and his team are true professionals in their field. They were very supportive and provided all the information we required. We would highly recommend them to anyone buying or selling their home. We greatly appreciated their assistance. We are absolutely ecstatic with the purchase of our of brand new home.
Marc is a very professional agent who makes you feel comfortable and talks straight. It was my first auction as a bidder and the advise he gave me was invaluable and played a role in getting me across the line. Highly recommended
We met with a few agents and chose Marc after doing our research. His presence on the website and the fact that he concentrates in the suburb gave us confidence that he would get it right for us with his superb knowledge of this suburb. We were reluctant to pay the higher cost for dusk photography but he convinced us and the results showed. Our property had website hits like no other in the same period, number of inspections was beyond what we thought. I know Marc and his team worked extremely hard to contact prospective buyers. Timelines were met efficiently as we wanted things done yesterday! Sorry Marc. Marc's feedback after each inspection kept us informed of level of interest in the property. We could hear his enthusiasm in his work. I appreciate his honest report from the prospective buyers; never promised what he cannot deliver. Man with a passion for real estate especially for Mulgrave. Tori looked after the house well during inspections, notified us of forthcoming inspections. They are a pleasure to work with. Big thanks to Marc, Tori and the rest of the team! Our very best wishes. Peter and Kim
Marc Lum and Robert Bonazinga were a pleasure to deal with throughout the auction campaign. Their service was respectful, professional and exemplary. They worked tirelessly and long hours to secure a solid result. Marc's unique take on buyer/vendor psychology was refreshingly thought provoking and accurate. Marc was always ethical and candid, and it was abundantly clear he was genuinely pleased for us at the successful sale of our home. Marc and Robert completely dispelled the less-than-favourable stereotype I maintained for RE agents. My wife and I will sincerely miss our weekly meetings. Thank you Marc, Robert & co; keep up the supreme service you offer your clients. One of the telling moments during the campaign was the day prior to auction when we informed Marc that no matter what the outcome of the auction, we were exceptionally happy with the personable and respectful service to which Marc's humble response spoke volumes. We wish Marc, Robert & co every success in the future. Sincerest regards, David, Josie & the boys
