As I am in the mortgage industry writing loans for my customers I come across many agents, however Marco has gone above and beyond and I would highly recommend him. Jackie

Excellent marketing and photography of the property... Excellent dealing with the tenant to negotiate access for photos and inspections. Disappointed with Marc'o's negotiation of the price.. He e-mailed the purchasers saying I "suggested an increase in price".. That was a very weak attempt at negotiation of a suitable price and I felt we may have lost a few $1000 there as of course the purchaser said they couldn't offer more.

I am writing to you to express our gratitude for the work done recently with the sale of our property. As a repeat customer of yours via Rich and Oliva, we were very satisfied with the service and level of knowledge provided through the process. You were honest, patient and reasonable but more than that you also made the effort to follow up and provide genuine customer service, something we appreciated very much. I would highly recommend Rich and Oliva to our friends and family and thank you genuinely for the diligent work undertaken for us.

Marco and his team put a lot of work into the recent sale (auction) of our home. As a result, we achieved the best possible price, given today's market. We deeply appreciated his patience with all our questions regarding the auction process itself, so that, in the end we had a clear understanding of what to expect. At no point during the entire proceeding did we feel pressured into anything we were uncomfortable with for which we are very grateful. We highly recommend Marco and his team to anyone looking for a reputable, friendly & professional local agent.

After a bad experience with one of the national agency we went to Marco. Importantly he did everything that he said he was going to do and kept us informed at all times. He and the company did not put a foot wrong. If you want ease of mind go to Marco and Rich and Oliva.

We loved working with Marco. He was open, honest and flexible and we felt that he really understood what we were after, which lead to us finding our new home in a suburb that we love.

I am sending you this letter of thanks and appreciation for the excellent and professional service that you and Rich and Oliva provided for my brothers and sister and myself in organising the recent Auction and sale of our house and property at 37 Cheviot Street Ashbury. From my first contact with yourself and Rich and Oliva, I was given all the relevant information that I required in order to make the whole process an enjoyable experience. You explained everything to me in simple terms either in person or on the phone, and then you followed everything up in writing. You gave me a plan from the beginning that explained the entire process from the start of negotiations until the completion of the sale, including open house dates, advertising, costs, the Auction details and any other relevant details that I needed to know. You made yourself available at all times on your mobile, and you answered calls, texts and emails very promptly. I also felt that the long association with the people of Ashbury that you and Rich and Oliva have, and your extensive knowledge of the area was a great asset to have in our favour. The Auction day was conducted in a very relaxed and professional way, the Auctioneer was superb, and the result of the Auction was everything that we anticipated and more. You were also able to attract many people to the Auction on the day. On behalf of Tony, Anne, Greg and myself, I want to convey our thanks for a job very well done. I highly recommend Rich and Oliva and yourself as the absolute professionals that you have shown yourselves to be. Thanks for the experience.

Marco has been great throughout the process of purchasing this house. As this was our first house purchase, there was a bit of handholding required as this was all new to us. Marco took the time to walk us through what was needed and was always available to answer any question we had no matter how silly it may have seemed. Thank you!

We interviewed a number of agents before deciding to sell our property with is Marco from rich and Oliva as you came recommended through friends. Upon meting Marco he was very pleasant to deal with. Rich and Oliva prepared some beautiful marketing for our property and kept us clearly informed along the campaign Fortunately we were able to secure a buyer prior to auction. I’m very happy with the way the transaction was conducted and we would recommend this firm to anyone who is thinking of selling

Marco and his team at Rich and Oliva were very professional to deal with. All correspondence was clear and Marco was very patient throughout my experience particularly as a new home buyer.

We have worked with Marco and the team at Rich and Oliva several times, both as sellers and buyers. We have found their service to be truly exceptional and extremely professional. As sellers we have sold a few properties through Rich and Oliva and each time got the result we were looking for, even most recently in a tough sellers market. When we met with Marco to discuss the market, we received and honest opinion and made decision to move forward based on these opinion. On each occasion, the outcome matched the opinion and as sellers we had expected that the work that went into marketing, follow up and ultimately selling was the best in the market. We continue to strongly recommend the personal and professional service provided by the Rich & Oliva team.

I wish to strongly recommend Rich & Oliva Real Estate and particularly Riccardo Errichiello to any one who is wanting to sell their property. Their attention to detail and assistance has been fabulous, even to helping to clear out unwanted items that I was unable to do. Keeping in contact and up dating me throughout the whole process. I felt that I was a person that mattered and not just another client with something to sell. A BIG thank you to Riccardo and all the staff who assisted me at this time.