Do your homework before dealing with Marco Wenzel. We bought a home through Marco Wenzel of Harris Real Estate in 2026. I'm sharing our experience so other buyers know what to expect. The night we signed, I asked Marco in writing for the contract to be subject to building and pest. He never acknowledged it. Instead he sent a report we hadn't commissioned, with the client listed only by initials. During cooling-off, I told Marco in writing what we needed for the pool fence, and that we needed to see a plan first. He told us the vendor would work with us collaboratively, then never replied to my written confirmation. Relying on that, we paid our deposit. The plans that arrived afterwards showed exactly what we'd said we couldn't accept. I gave written notice that our building and pool inspectors would attend the pre-settlement inspection. Two agents and two vendor solicitors turned up. A solicitor followed us room to room while my partner and I walked through our new home. Without telling us, Marco told our building inspector he had 10 minutes to leave or police would be called. My broker had never heard of lawyers at a pre-settlement inspection. Our inspector found three major defects and fifteen other items missing from the report Marco gave us. I don't blame the vendors. I believe the breakdown in communication sat with the agent in the middle, and that neither side was getting the full picture. I sent a formal complaint to Managing Director Phil Harris. He didn't call. He replied that he'd talk to Marco, and that no matter what he said, it wasn't going to resolve the way I feel. How would he know without speaking to me? It would have been nice to be acknowledged. Now I feel that's just how they do business. What should have been an exciting time was ruined. Do your homework.

Marco has an amazing ability to negotiate everything and anything to achieve the best possible outcome!

What Marco said would happen with the plan to sell, and the actual sale of my house, was spot on with what really happened. I put myself in Marco's hands and the plan went like clockwork, I had never considered an Auction, but it turned out that was the correct way for us to sell. We achieved exactly the price we had hoped for and were totally happy with the outcome. We would certainly use Marco again and tell all out friends and relatives to do the same.

Marco is a people person who continually keeps in contact, provides constant feedback and keeps you informed of the complete selling process. He is there to provide support and helps you present your home in the best possible way. He achieved all our goals and comes throughly recommended

Well planned, communicative and thoughtful agent that stand out from the norm. Highly recommend.