When I first met Mr Egan, I clearly explained my situation. I was purchasing my first home and had a limited amount of money, intending to buy outright without obtaining a mortgage. I repeatedly asked Mr Egan what price range I should be offering. Each time, he advised that there was significant interest in the property, with many attendees at the open inspection and multiple offers expected. He strongly encouraged me to submit an offer at the higher end of the advertised price range, and even above the asking price, in order to secure the property. Due to my inexperience, I asked a friend to also contact Mr Egan and ask similar questions. My friend received the same brief and unhelpful responses and felt rushed off the phone. At no point did Mr Egan properly disclose the true condition of the property. The home is approximately 100 years old, yet he did not suggest or recommend obtaining a building inspection. There was also no disclosure regarding critical issues, including: - Lack of information about the water supply system and how it operates - Lack of information about the septic system - The absence of secure, lockable doors and windows Most concerning, I only discovered after settlement that there were no keys to the property at all. If I had known the house could not be properly secured, I would have insisted this be rectified prior to purchase. The property was left vulnerable to unlawful entry, and it is highly likely that items were accessed or removed while it was unoccupied. Additionally, the property was advertised as a two-bedroom home. In reality, it does not have a single functional bedroom. Overall, I found Mr Egan to be poorly communicative, lacking transparency, and not forthcoming with essential information about the property. I believe I was misled into making an unnecessarily high offer based on claims of competition that were not substantiated. I would strongly advise future buyers to exercise caution.
Mark's reviews
Brpught the proprty through Mark years back and decided to see through him due to his knowledge of pur property and the market in the area. Excellent communication and always happy to answer any concerns as they arose. Very professional in his dealings with the property sale and someone I am proud to list as a friend as well. More than happy to recommend Mark to anyone looking to sell a property knowing he will do what he can to make it a memorable experience. Cheers Mark and all the best going forward. 10/10
This is the second home that Mark has sold for us. It’s a pleasure to have him act on our behalf. He’s well informed and really knows the local market. He has makes the experience easy and stress free. We would recommend Mark as your next agent.
Mark is fantastic agent that really understood our property and the Lower Murraylands. Thanks Mark.
We were very happy with Mark's knowledge, wisdom, support and practical help & professionalism throughout the whole process of selling our home. Thanks Mark!
Mark has sold 2 properties for me and I have found his local knowledge of the areas and along with my expectations and buyer suitability in relation to the properties to be fantastic. He was able to achieve a suitable price without causing me stress and I thank him.
Mark kept up good communication with us due to being interstate and was very professional in his work and his knowledge was excellent or found out the information is he wasn't sure. We would be happy to work with Mark again on a purchase or sale.
From the first phone call to signing the paperwork Mark was great. Excellent communication, all good, couldn't be happier.
Have used Mark several times now. We have a good relationship with him and we will not hesitate to use him again in the future!
Mark was a very friendly and professional salesperson throughout the sale of our home. The sale happened quickly and smoothly and we were kept informed at all times. We would highly recommend Mark to sell your home.
Mark made every effort to make buying our first home a good experience even though we threw a couple curve balls his way. He dealt with everything in a very professional manner.
