Great person. Great knowledge on the area. Easy to talk to. Was confident in his approach to selling this property. Constantly kept me in the loop on what and how the campaign was travelling.
From the first time I met Mark which was 12 months ago, thru to the selling of our house, it has been a pleasure to have known him. He never once pushed the sale of our house. He offered guidance and knowledge we got on really well especially all the coffees we had together. His advice and understanding of the area and real estate made it easy to make decisions on the sale of our house. He gave us advice on the area in real estate over the 12 months. He has a very good group of people that he can call upon such as the photographer, planners, proof reader. They were all able to display our house to its full potential.
After interviewing several agents, I knew immediately on meeting Mark that I would entrust him with the selling of our family home of 48 years. From the outset, Mark was respectful of my ideas and gave considered thought in proposing and adapting a campaign plan that would achieve maximum benefit in a shortened time frame. Mark always sought my opinion before putting plans in motion. At all times he communicated stages of progress leading up to auction day. Feedback was always immediate with much thought given to stages of progress set out in the overall plan. Mark was always most professional in his demeanour and in the thoughtful presentation of ideas, plans and suggestions. His caring attitude, honest appraisals and great attention to detail engendered trust and inspired confidence in my decision to sell our home. Thank you Mark for your genuine interest, honest manner, thoughtful appraisal and care and concern for me and my family. We have much to be thankful for and this is attributed to you and who you are both personally and professionally. With grateful thanks.
Our experience in selling our house with Mark has been beyond our expectations. Mark was always professional, organised, approachable and excellent with his communication. We were well informed at all stages of the campaign and felt very well looked after. We were never pressured by Mark and found his knowledge of our street, suburb and the changing market to be excellent. Having Mark and Russell work together and do the opens and follows ups personally made all the difference. Their rapport on auction day was professional and entertaining, which helped to reduce the tension and bring in an outstanding result. We highly recommend Mark Johnstone for your real estate sales.
Mark right from the beginning was excellent. He is professional, personable, patient and really does care. He injects humour into a stressful time but does it in a sensitive way. He has a positive outlook whilst being realistic. It has been a pleasure to share our selling journey with him. Highly recommended.
Made selling my house easy and stress free. Worked harder than any other agent I have known and was excellent with communication and feedback. Sold our house and got the result we were after. Big Thank you to Mark.
OUR time spent with Mark JOHNSTONE was a pleasure,he made a difficult time so much easier to get through with his friendly manner yet always courteous and caring of ones feelings at what was a very emotional time FLORENCE MACKAY
I met Mark two years ago at an open for inspection. Although I was just doing some market research, Mark came to value our house and put together a thorough information pack for us to consider. It took us a further two years to decide to finally sell. During this time, Mark kept in touch - he was considerate and kept in communication without ever being too 'pushy'. When it came time to sell, Mark was honest about price expectations and advised us on the most effective way to achieve the price we needed. He kept in constant contact with us throughout the process and was respectful of both our expectations and stress. Having a 6 month old baby, Mark ensured that we had plenty of notice in terms of inspections and did his best to minimise the impact on us. He also went above and beyond by helping us to negotiate a price and settlement terms on our new home even though he was not obliged to nor was he the selling agent. Mark and his team were exceptional and made us feel so confident in our decision. He managed to achieve an even better price than we expected and there is no doubt that I would recommend him to anyone thinking of selling. A kind, patient and considerate agent who kept us informed throughout the process. Thanks, Mark!
I would highly recommend Mark as he is very professional, knowledgeable, has a great caring attitude and a good sense of humour. This made the whole experience very manageable. He went beyond his role as an agent even when the house was sold and still showed care and concern. There were times when I had issues and was very stressed and Mark came to the rescue with his calming nature. We had an amazing outcome with the sale of the house with many thanks to Mark.
We were extremely happy with the high quality service that Mark provided us recently selling our house. Thorough follow up and analysis of all competitive listings, and also great management of opens and thorough follow up with prospective buyers. Mark was warm and friendly, and very efficient in keeping up communication. A great asset for the campaign to sell our property, and a really lovely man to boot! Highly recommended.
I can not Rate Mark's Professional Services high enough - from our first meeting to the auction. Marks advice through out the time was honest and professional - the trust we built over this time was result of his easier going but very professional approach. The result from the Auction was above all expectations. I highly recommend Mark if you are looking to Sell your property. Mark will be my first call when looking to buy in the future. Ann