This was the first home in which I have sold, and having purchased this home from Mark I was inclined to use his services again. From the very start of the process, I found Mark to be personable, clear with all communications and in general, thorough and professional. I would recommend his service and that of his agency to anyone who may be interested.
Mark is fantastic to deal with. His communication, support and guidance throughout the process of selling my home was second to none. I recommend him to anyone thinking of selling.
Mark sold us our house less than two years ago. He made us feel like we were the only clients he was dealing with, there for us 24/7 and he ensured we knew all information as it arose, so there were no nasty surprises. As an army family, we knew our posting would end soon and Mark still stayed in touch with us through out the 2 years, giving us ideas on how to boost the property value and our options about selling and renting. He was honest and loyal to us, ensuring we made the best decision for us - not just his interests. When we decided to sell, of course we asked Mark to present our home. He gave us the best information on when to sell and when to list and supported us every second of the process. Everyday, we felt like his only clients again and we got our best deal within two days of listing. We were extremely happy because he had respected our desires for an owner occupier and his feedback on improving our house value had worked out much better than we expected. Mark was so professional and calm at all times. I’m sad to leave Townsville and leave Mark, but I know when we are posted back, he will be the only person we contact to find us a house.
This is the second house we have sold with Mark. His knowledge of the local market is the best in the business. He controls the sale from start to finish so it is worry free for us as sellers. His house and market preparation is second to none - to the extent where our house has sold on first inspection each time. He goes above and beyond - doing all the little things well that makes selling a house an easy process. We wouldn't use anyone else. An amazing professional.
Mark and his team are a no nonsense, professional outfit that go above and beyond to prepare, present and negotiate your property sale.
Very supportive and timely with advise. I would recommend without hesitation.
Mark was amazing, guiding us through the whole sale process, marketing the property very well and getting the property sold extremely quickly. Next time we sell in Townsville we will be engaging Mark again!
Mark is a very professional agent with sufficient knowledge.
I spent weeks trying to find the best agent to sell my house, turns out I didn't choose the best one.... 1. House Contract- Mark ticked the box for him to receive his commission before settlement. Luckily this was picked up and changed before signing. 2. Mark tried to convince for me to end my tenants lease early, so the house was vacant. Probably so he didn't have to keep filling out the Form to enter the property each time. Even though my tenants kept the house immaculent and were very cooperative. 3. Mark tried to convince me to accept a buyers really low offer, as this is what the bank valued the house at. Mark was not committed to achieving market value nor a premium price. It seemed he was working for the buyer's best interest and trying to get his commission as quickly as possible. 4. Mark tried to convince me to pay for another valuation out of my own pocket. Knowing it would have been a pointless exercise costing me money and serving no benefit to me. Mark said if I decline the buyer's offer and the contract falls over and the house goes back on the market, he said we are going to face the same situation again, which wasn't true at all. Feedback was provided to Ray White Director during the selling of the house, the director listened to my feedback and said he would call back. There was no follow up call. Unfortunately, I did not have a positive experience, so please be careful if choosing them to sell your house.
In the last 40 years Dawn and I have bought and sold around 27 houses across the length of Scotland, in Southern Turkey and across Australia. Never before have we had such a great agent. Mark, and his super efficient side-kick Chloe did themselves proud, did the team at Ray White Townsville proud and did us proud. The attention to detail, the professionalism, the market knowledge, the courteous but personal service and the indisputable 'best in the field' communication through the entire selling process was astounding and much appreciated. He even suggested that our expectations on the sale price was too low, and proved himself right, all within 2wks of going to the market. Having Mark and Chloe on our side was like having two super heroes fight your real estate battle. Do yourself a favour and give yourself the advantage of the having Mark run your property sale. You won't regret it.
Mark was able to get multiple offers for our house within a few days of being advertised (and well and truly above what we were hoping for). Nothing was ever a hassle for Mark and he always went above and beyond for us. HIGHLY recommend!
Mark has been an exceptional realtor, leading the way in house and property sales across northern Queensland. He is very punctual in response and addressing any matter. Mark demonstrates a very high level of professionalism and has a vast amount of knowledge in the industry. Highly recommend mark and will be using him in my next property sale / buy.
