Mark was always very professional, dedicated and an excellent communicator. Mark was always available to answer any questions and prompt with his communication via phone, email and in person. Mark and his team had excellent knowledge of the area and easy going personalities which made the stress of selling the property easier. We enjoyed our experience with Mark and the Fletchers team.
Mark Roberts is a friendly, helpful, knowledgeable, honest and professional real estate agent. He researches not only the market, but also the local history of the property and area, and the potential of the property and area. He leaves no stone unturned when it comes to looking for the right buyer. His verbal, written and visual presentations from the initial meeting with the vendor through to the final meeting of the sale of the property is very professional, organised and efficient. He has up-to-date knowledge of the market and the value of a property and can determine the type of sale required, for example, Auction, Expression of Interest, Private Sale etc. Mark is up-to-date with technology and regularly uses all the necessary tools, (Internet, SMS, phone, e-Mail, conference calls and in-person meetings), to keep the vendor well informed with updated market reports and client feedback. Mark is not only a very hard working real estate agent, but he also is willing to have extra days and times for 'Opens' if necessary to capture the interest of potential buyers. He is honest, considerate and tenacious in his quest to find the best value and price for both parties; vendor and buyer. Mark works well on his own and in a team, and keeps all necessary parties informed. He understands his clients - vendors and buyers. I highly recommend Mark Roberts as a Real Estate Agent and Fletchers of Rosanna as a Real Estate Agency. Thank you Mark. Thank you Fletchers.
Mark was simply excellent to work with. From the get go he was communicative, easy to contact and happy to implement any ideas. Mark would go above and beyond to assist in the quick sale of the property. Very happy with Mark's conduct and support throughout the process and will certainly be using him again if I were to sell another property in future.
Congratulations to Mark & his team. mark’s persistence and excellent communication throughout our sale process was exceptional
Mark Roberts was all ways professional and punctual with all my dealings with him Mark is a credit to the Fletcher team.
Mark was always courteous and friendly, never pushy, always responded promptly with answers to my questions. He made the extra effort to open the property for an inspection during the holidays. I felt like he was really being honest, unlike many other real estate agents.
We chose Mark to be our agent because we felt he related well to our situation and we felt we could trust him. He has been extremely professional while being honest and genuine at all times. He was happy to listen to our concerns and took direction from us when needed.
Mark sold our property in August 2018, in what was a challenging period of time from a market perspective. Our property was also quite unique to the area, which added complexity to Mark's role. Mark was fantastic throughout our sales campaign, always looking for ways to generate interest and attract buyers. Feedback and advice throughout the campaign was always well considered and delivered promptly, and we felt at all times that Mark had our best interests in mind. Being local to the Heidelberg Heights area himself was a big benefit to us, as Mark's local knowledge was very important in being able to provide potential buyers with insight into what the area has to offer, especially given we were selling a property at the higher end of the pricing bracket for the suburb. Mark was a pleasure to deal with throughout, and showed a lot of character and high levels of integrity in all dealings. We would have no hesitation whatsoever in recommending Mark to anyone looking to sell their property.
Mark was a pleasure to work with throughout the entire process of selling our home. He was transparent, friendly, fair and helpful. Certain conditions made selling our home challenging and Mark worked hard and came up with lots of different strategies until we finally got the job done.
Mark was honest and transparent from our very first appointment. This was a very difficult sell for our family and Mark was sensitive and respectful of this throughout the entire campaign - it made the process much easier. He constantly gave our family feedback on the progress of the campaign and was very patient with us. I strongly recommend Mark for his infallible professional approach to everything, and for his genuine feedback and advice throughout the process.
Mark is an excellent communicator. He is sharp, respectful and well liked by all.
Mark Roberts and the Fletchers team at Lower Plenty Road, Rosanna are very helpful when it comes to buying and selling property and a home and are Great at finding the right buyers and sellers. Mark helped me a lot to find the right Home with all my requirements. Once again I thank Mark Roberts and his team for their commitment to their customers.
