Joe has been an excellent agent for us to buy this property. Thanks.

mathew was reliable and friendly and he made the process painless

The process from inspection through to settlement was very smooth. A pleasure to do business with Raine and Horne in Wollongong.

Mathew's professionalism was shown throughout the whole process of selling. His willingness to work with his vendors to the best of his ability was evident through constant communication and general wellbeing. The selling process was made extremely easy and stress-free thanks too Mathew.

Positives • Accurate market assessment • Confident pitch for the business with good follow up email from Mathew on the same day, as promised • Involvement of family contact (Joe) was highly beneficial to address buyer concerns (e.g. flood water, sub-division, advice on building repairs). He was most personable and put our needs at the forefront • Agency agreement clear and easy to understand • Quality on-line photos & signage at the property • Speed of listing once go ahead approved was impressive given need to address photos, solicitors and house design • Post Home Open feedback and weekly strategy updates • Price negotiations with multiple interested parties • Great co-operation to finalise sale of remaining furniture Improvement Areas • Involvement of both Joe & Mathew at Home Opens (understood Joe was solo at 2nd open with > 25 parties visiting) • Agency fee competitive although high priced given the quick sale (marketing costs & people time costs were minimised) • Attempted to visit your office early January as I was in W’gong but found to be closed when most businesses had reopened

Mathew was outstanding in every way. From our initial conversation he clearly explained every step of the process and followed through with all required communication quickly and efficiently. He gave sensible and realistic advice and assisted above and beyond requirements. We were thrilled with the sale of our unit so quickly and the price was excellent. I would highly recommend Mathew if you are looking to buy or sell! Professional and reliable.