Appointing HEIMAT to manage my investment unit in Hornsby was the best decision I made back in 2019. Prior to that, I was a client of one of the larger, well known real estate groups. Despite several escalations to the agency manager, I was not receiving anymore the service I was entitled to. I ended up losing tenants and revenue. The service I have received from HEIMAT is in sharp contrast with my previous experience of a larger group. As a truly excellent real estate boutique, HEIMAT allocated the task to Deb Munn, Senior Property Manager, who has provided me with excellent service over the years, identified reliable tenants, liaised with tradesman and strata and gave sound advice at all times. Deb is very professional and reliable, and I have no hesitation in recommending owners of investment properties to HEIMAT and Deb Munn. The agency’s back-office is managed efficiently by HEIDI EFFENBERG, Heimat’s Director, who has always provided me with the relevant reports and support required. Towards the end of 2021, I decided to entrust MATT EFFENBERG, Heimat’s Director, with the sale of my property. Matt estimated a realistic price range for the unit and identified a cost-effective marketing campaign to bring potential buyers in. His sales and negotiation skills worked well for me, as well as the regular updates I received about each visit and prospects. The property sold rapidly and well above my expectations. If you envisage selling or entrusting an agency with the management of your property, I can wholeheartedly recommend HEIMAT for its professionalism and real estate expertise. Michel Wagner

