Responsive, personable and knows the area
I found Matt to be very easy to work with. When I was too busy with work to get the house ready for sale, he would ask what he could do to help, and any trades he recommended turned up (often at very short notice) and they too were also pleasant to deal with and very reasonably priced - from removalists, to stylists to trades for that last thing that needs fixing. During the campaign he kept me informed, took calls after hours (due to the hours I work) and was realistic and a straight shooter. He also has a good sense of humour which takes some of the stress out of what is a stressful experience. He has good knowledge of the market and is a local. I would recommend Matt if you want a realistic, responsive and personable agent.