We recently needed to employ an agent to sell our Father's deceased acreage estate, and being from Sydney we weren't up to speed with the property market in Dubbo, and didn't know who we could trust. After some online research, I invited Matt Hansen to meet with us and get his thoughts on the market, and how we could best prepare the property that had been sitting vacant for some time. Upon meeting Matt I was immediately very comfortable and could tell he knew his stuff, and was very well acquainted with a lot of the Dubbo community. While I felt the task quite daunting he put me at ease, reassuring me he had a team on hand who could assist with propety preparation. From a marketing perspective he promised me it would be very thorough, and he did not disappoint. Prior to going onto the market they sought my opinion with regards to the marketing, which I really appreciated, being in this field myself. Any changes I wanted made were met with enthusiasm. The communication was open and easy. During the campaign we had a few issues that needs to be sorted, and Matt immediately stepped in and took the reins, going above and beyond what I would expect from an agent. He was always readily available, even on a Sunday, and he never made me feel like I was a bother, and nothing was too much trouble. I was also impressed with his associate Jared, who I spoke to on a number of occasions. He was very obliging also, and as a team they really did excel on the customer service front. The marketing attracted a lot of interest, and the social media marketing was brilliant. Matt did negotiate a good price for the property, and met our expectations. Thank you Matt for your wonderful support throughout what was a trying time for us. It was impressed with your enthusiasm, drive and energy and happy we secured a buyer relatively quickly. If you are looking for an agent who is caring, honest and trustworthy, and can get you a good result, Matt is your man.
