Very smooth and concise perception of market leading to a swift signing of contract and settlement.

From the moment we decided to sell our investment property, working with Mel Payne was one of the best choices we could have made. Selling can be stressful and full of unknowns, but [he/she/they] made the entire process feel smooth, organised, and even enjoyable. Right away, what stood out was Mel’s exceptional communication. We always felt informed and supported, with every step explained clearly and professionally. Whether it was a quick update, a friendly call, or guidance through paperwork, we were never left guessing. Beyond that, Mel was incredibly organised and efficient. From the first meeting, there was a clear plan in place. Everything—from marketing to open homes—was handled with precision, and every deadline was met without us needing to follow up. It was genuinely one of the most stress-free experiences we’ve had in property. What truly made a difference was how helpful and proactive [Agent’s Name] was throughout. Nothing was ever too much trouble. Whether it was coordinating trades, answering our questions, or offering honest advice, Mel always went the extra mile to make sure everything was handled to the highest standard. The attention to detail was also impressive. From property presentation to the listing copy and buyer engagement, every aspect felt thoughtful and deliberate. It was clear Mel genuinely cared about achieving the best result for us. And the result? The property sold in the first week for the exact price we were hoping for. We were thrilled—and honestly, a bit surprised—by how seamless it all felt. But it came down to experience, energy, and exceptional service. On top of all that, Mel brought a warm, positive energy that made the whole experience not just professional, but personal. We felt fully supported from start to finish. We can’t recommend Mel Payne highly enough and would absolutely work with her again.

Mel was outstanding from start to finish. She was quick to respond, clear in all communication, and made the whole process feel smooth and stress-free. The sale was wrapped up in under three weeks from our first call — she was completely on top of everything. We felt confident and supported the entire way through. Highly recommend!

Mel has been absolutely fantastic. She went above and beyond to provide the best advice and guidance that helped to sell my home. Mel knew the local area exceptionally well, also local services such as staging and carpet providers. Mel engaged buyers and managed the process with perfect communication. She’s more than an agent, she’s a true professional and adds value in every way.

Promptly after the first open inspection she made some finer adjustments no doubt due to her keen and insightful knowledge of the market results a very prompt response. She communicates well , kept us informed of the developments from the staging of the property , open inspections , potential groups that came through for the open inspections throughout the whole process . She answered our emails and queries promptly and her attention to details is undeniable for the quick sale of our property. She is highly professional and is probably the best real estate agent that we had dealt with right from the time we first contact her .

Mel Payne was the perfect fit for our family and property. She conducted a highly successful campaign with excellent communication with buyers and the 3 estate executors. Mel was always very upfront and honest with expectations and the process. We would highly recommend Mel

Mel was prompt, efficient and pleasant, easing an essentially stressful process.

I recently engaged Mel to sell our investment property in Mayfield East. From the outset, Mel’s advice and approach has been genuine, professional and, as it turns out, on point. Our subsequent successful sale followed just one open house, eliciting multiple offers, following a highly efficient, well planned and proactive campaign. Mel’s consistent communication, facilitation and negotiation throughout has been a highlight. We are very pleased with the result and would absolutely utilise Mel again for any future project.

Mel is an enthusiastic and capable real estate agent who helped us with the recent sale of our property in Broadmeadow. We chose Ray White due to the size of the agency and their good reputation. They worked closely with us with regard to our timeline preferences for the sale. We were impressed by the excellent job they did with the professional photographs and advertising. After our property went on the market, we conducted one open house inspection during which an interested buyer proceeded to sign the contract less than two weeks later. Overall the process was smooth and we were satisfied with the professional service and prompt communication from Mel. We would recommend Ray White for their services.

Mel Payne has been an absolute pleasure to deal with the sale of my property. Mel is friendly and professional with excellent communication at all stages of the process. I was overseas during the showing of the property and Mel kept me updated so I could relax and enjoy my holiday. Mel was patient and understanding of my need to find the right buyer and gave sound recommendations based on her extensive knowledge of the property market and area. I wouldn't hesitate to recommend Mel to anyone.

Mel has very good communication skills and knowledge. She always keeps me updated about selling progress and very professional.

Mel championed the campaign of our property at Wallsend. Pre launch, Mel coordinated all the elements that ultimately presented the property extremely well. This preparation yielded an exception response at the first open house, with our property selling shortly after the first open. I have used the team at Ray White Newcastle in the past, and would not hesitate to use them again. A huge thanks to Mel and the team for a job well done.